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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Schopwick Surgery and The Grove Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSchopwick SurgeryWD6 3BJ×The Grove Medical CentreWD6 4PR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.1likely range 72.0 to 83.0142 survey answers78.7likely range 71.3 to 84.4114 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.0%likely range 69.3% to 84.8%, 142 answers76.0%likely range 65.6% to 84.0%, 114 answers
Access (mean of the two below)78.3%likely range 75.5% to 80.8%84.8%likely range 81.1% to 87.9%Clearly higher
Appointments within two weeks of booking98.0%likely range 96.0% to 99.0%, 6,012 appointments93.7%likely range 90.1% to 96.0%, 4,194 appointments
Calls answered by the practice58.5%likely range 53.3% to 63.5%, 7,432 calls75.9%likely range 69.3% to 81.5%, 3,906 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone54.8%likely range 45.3% to 64.0%, 138 answers48.7%likely range 37.7% to 59.8%, 106 answers
Reception and admin team86.5%likely range 78.6% to 91.7%, 138 answers84.2%likely range 74.4% to 90.7%, 108 answers
Having a preferred professional31.9%likely range 23.8% to 41.3%, 140 answers24.3%likely range 16.2% to 34.7%, 113 answers
Seeing your preferred professional30.2%likely range 17.5% to 46.9%, 47 answers44.5%likely range 26.0% to 64.8%, 32 answers
Knowing the next step82.3%likely range 73.6% to 88.6%, 130 answers82.9%likely range 73.2% to 89.7%, 111 answers
Contacting the practice75.6%likely range 66.5% to 82.9%, 137 answers80.9%likely range 70.9% to 88.1%, 111 answers
Wait for an appointment70.3%likely range 60.5% to 78.5%, 127 answers72.8%likely range 61.4% to 81.8%, 99 answers
Being listened to93.3%likely range 86.8% to 96.8%, 135 answers86.3%likely range 76.7% to 92.3%, 107 answers
Care and concern94.4%likely range 88.1% to 97.5%, 133 answers88.5%likely range 79.3% to 93.9%, 106 answers
Confidence and trust96.7%likely range 91.2% to 98.8%, 135 answers91.0%likely range 82.4% to 95.6%, 107 answers
Involvement in decisions91.5%likely range 84.3% to 95.6%, 128 answers92.2%likely range 83.7% to 96.5%, 101 answers
Needs met89.7%likely range 82.4% to 94.2%, 138 answers91.9%likely range 83.5% to 96.3%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.5%likely range 71.3% to 85.8%, 117 patients80.3%likely range 72.2% to 86.5%, 117 patients
Children at 18 months85.7%likely range 79.3% to 90.4%, 154 patients72.6%likely range 64.1% to 79.7%, 124 patients
Children at 5 years80.1%likely range 73.6% to 85.3%, 176 patients74.8%likely range 67.1% to 81.2%, 143 patients
Women aged 25 to 4976.8%likely range 75.1% to 78.4%, 2,514 patients71.7%likely range 69.8% to 73.5%, 2,287 patients
Women aged 50 to 6483.5%likely range 81.4% to 85.4%, 1,307 patients79.8%likely range 77.2% to 82.1%, 1,025 patients
Facts (NHS England, not part of the grade)
Registered patients15,188August 202612,260August 2026
Primary care networkHerts Five PCNHerts Five PCN
Phone020 36671850020 35383959
Friends and Family Test (its own feedback)94.5% good or very good183 answers, June 202696.8% good or very good216 answers, June 2026
Appointments (one month)8,306 in August 2026Same day 65.9%; face to face 35.8%5,673 in August 2026Same day 60.6%; face to face 37.7%
Antibiotic items per STAR-PU (one year)0.97England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.6 qualified permanent14.4 including trainees and locums2,301 patients per permanent GP3.9 qualified permanent4.7 including trainees and locums3,164 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences