Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Saltley and Fernbank Medical Practice and Naseby Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Saltley and Fernbank Medical PracticeB8 1RZ× | Naseby Medical CentreB8 3HE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.2likely range 56.9 to 79.778 survey answers | 52.9likely range 45.6 to 60.966 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 61.4%likely range 43.9% to 76.4%, 78 answers | 38.1%likely range 27.9% to 49.5%, 66 answers |
| Access (mean of the two below) | 87.2%likely range 84.1% to 88.8% | 87.4%likely range 81.9% to 89.5% |
| Appointments within two weeks of booking | 96.7%likely range 93.6% to 98.3%, 3,588 appointments | 96.9%likely range 91.4% to 99.0%, 1,507 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.4%likely range 26.2% to 60.4%, 72 answers | 9.4%likely range 4.5% to 18.3%, 64 answers |
| Reception and admin team | 68.2%likely range 50.2% to 82.1%, 75 answers | 51.9%likely range 40.6% to 63.0%, 65 answers |
| Having a preferred professional | 33.9%likely range 19.7% to 51.6%, 77 answers | 30.0%likely range 20.7% to 41.3%, 65 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 76.8%likely range 58.7% to 88.5%, 72 answers | 58.0%likely range 44.5% to 70.5%, 47 answers |
| Contacting the practice | 53.1%likely range 36.1% to 69.5%, 77 answers | 27.9%likely range 18.9% to 39.2%, 65 answers |
| Wait for an appointment | 47.7%likely range 30.1% to 66.0%, 66 answers | 29.6%likely range 20.0% to 41.4%, 60 answers |
| Being listened to | 84.4%likely range 67.4% to 93.4%, 74 answers | 59.4%likely range 48.0% to 70.0%, 65 answers |
| Care and concern | 78.1%likely range 60.4% to 89.3%, 74 answers | 56.8%likely range 45.3% to 67.7%, 64 answers |
| Confidence and trust | 80.4%likely range 62.6% to 90.9%, 72 answers | 78.2%likely range 67.2% to 86.2%, 63 answers |
| Involvement in decisions | 86.2%likely range 68.9% to 94.6%, 70 answers | 72.9%likely range 61.2% to 82.1%, 60 answers |
| Needs met | 76.8%likely range 58.5% to 88.6%, 71 answers | 71.3%likely range 59.7% to 80.7%, 61 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 62.6%likely range 54.3% to 70.2%, 139 patients | 62.7%likely range 50.7% to 73.3%, 67 patients |
| Children at 18 months | 63.8%likely range 54.3% to 72.4%, 105 patients | 72.1%likely range 57.3% to 83.3%, 43 patients |
| Children at 5 years | 68.8%likely range 60.2% to 76.3%, 125 patients | 4.4%likely range 1.5% to 12.2%, 68 patients |
| Women aged 25 to 49 | 31.4%likely range 29.3% to 33.7%, 1,686 patients | 29.1%likely range 26.1% to 32.2%, 860 patients |
| Women aged 50 to 64 | 55.2%likely range 51.3% to 59.1%, 630 patients | 52.5%likely range 47.0% to 57.9%, 322 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,116August 2026 | 4,694August 2026 |
| Primary care network | Nechells, Saltley & Alum Rock PCN | Nechells, Saltley & Alum Rock PCN |
| Phone | 0121 3284223 | 0121 3271878 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | 59.6% good or very good47 answers, June 2026 |
| Appointments (one month) | 4,596 in August 2026Same day 53.2%; face to face 96.8% | 2,497 in August 2026Same day 33.4%; face to face 68.8% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums2,647 patients per permanent GP | 2.1 qualified permanent2.7 including trainees and locums2,200 patients per permanent GP |
| CQC rating (a separate source) | Good | Inadequate |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.