Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Saffron Group Practice and The Hedges Medical Centre (Sa Bailey) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Saffron Group PracticeLE2 6UL× | The Hedges Medical Centre (Sa Bailey)LE2 9BU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.2likely range 59.4 to 83.497 survey answers | 76.0likely range 70.4 to 80.698 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.9%likely range 54.9% to 89.0%, 97 answers | 73.7%likely range 66.0% to 80.1%, 98 answers |
| Access (mean of the two below) | 69.9%likely range 66.6% to 72.9% | 81.1%likely range 76.9% to 84.5%Clearly higher |
| Appointments within two weeks of booking | 79.4%likely range 75.2% to 83.1%, 6,264 appointments | 94.3%likely range 89.2% to 97.1%, 2,186 appointmentsClearly higher |
| Calls answered by the practice | 60.3%likely range 55.3% to 65.0%, 8,019 calls | 67.8%likely range 61.1% to 73.9%, 4,224 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 38.5%likely range 20.9% to 59.7%, 92 answers | 40.1%likely range 32.5% to 48.3%, 96 answers |
| Reception and admin team | 87.8%likely range 68.2% to 96.0%, 97 answers | 76.8%likely range 69.3% to 83.0%, 97 answers |
| Having a preferred professional | 33.2%likely range 17.3% to 54.1%, 98 answers | 27.7%likely range 21.1% to 35.5%, 98 answers |
| Seeing your preferred professional | 18.8%likely range 4.0% to 56.2%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 61.9%likely range 40.6% to 79.4%, 92 answers | 76.7%likely range 68.9% to 83.1%, 89 answers |
| Contacting the practice | 61.0%likely range 40.2% to 78.4%, 96 answers | 67.6%likely range 59.6% to 74.7%, 97 answers |
| Wait for an appointment | 54.0%likely range 33.1% to 73.6%, 87 answers | 68.3%likely range 60.0% to 75.7%, 88 answers |
| Being listened to | 86.3%likely range 66.1% to 95.3%, 95 answers | 92.6%likely range 87.1% to 95.9%, 95 answers |
| Care and concern | 85.9%likely range 65.6% to 95.1%, 94 answers | 89.0%likely range 82.8% to 93.1%, 96 answers |
| Confidence and trust | 90.9%likely range 71.4% to 97.5%, 93 answers | 90.0%likely range 84.0% to 94.0%, 94 answers |
| Involvement in decisions | 92.3%likely range 73.1% to 98.1%, 92 answers | 88.4%likely range 81.9% to 92.7%, 91 answers |
| Needs met | 87.6%likely range 67.0% to 96.1%, 90 answers | 93.3%likely range 87.8% to 96.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.2%likely range 77.7% to 89.0%, 158 patients | 87.5%likely range 77.2% to 93.5%, 64 patients |
| Children at 18 months | 80.7%likely range 74.0% to 86.1%, 161 patients | 81.4%likely range 70.8% to 88.8%, 70 patients |
| Children at 5 years | 80.0%likely range 74.0% to 84.9%, 205 patients | 79.5%likely range 69.6% to 86.8%, 83 patients |
| Women aged 25 to 49 | 64.6%likely range 62.9% to 66.3%, 3,013 patients | 65.8%likely range 62.9% to 68.5%, 1,110 patients |
| Women aged 50 to 64 | 70.5%likely range 68.0% to 72.9%, 1,330 patients | 71.9%likely range 67.7% to 75.7%, 480 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,931August 2026 | 6,571August 2026 |
| Primary care network | Leicester City South PCN | Leicester City South PCN |
| Phone | 0116 2440888 | 0116 2251277 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 66.7% good or very good9 answers, June 2026 |
| Appointments (one month) | 8,681 in August 2026Same day 33.3%; face to face 52.9% | 4,183 in August 2026Same day 57.0%; face to face 50.6% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 1.08England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.2 qualified permanent9.8 including trainees and locums2,076 patients per permanent GP | 3.5 qualified permanent7.1 including trainees and locums1,895 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.