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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Robin Lane Health and Wellbeing Centre and Mulberry Street Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureRobin Lane Health and Wellbeing CentreLS28 7DE×Mulberry Street Medical PracticeLS28 7XP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.7likely range 63.2 to 83.5102 survey answers75.3likely range 69.1 to 80.5106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good69.6%likely range 53.2% to 82.1%, 102 answers70.4%likely range 61.8% to 77.7%, 106 answers
Access (mean of the two below)86.6%likely range 82.9% to 89.3%86.5%likely range 81.7% to 89.9%
Appointments within two weeks of booking95.5%likely range 90.8% to 97.9%, 2,224 appointments86.9%likely range 80.0% to 91.6%, 1,973 appointments
Calls answered by the practice77.6%likely range 71.9% to 82.4%, 5,093 calls86.1%likely range 79.2% to 91.0%, 2,794 calls
More survey questions (not part of the grade)
Getting through on the phone37.4%likely range 23.0% to 54.4%, 94 answers62.9%likely range 53.8% to 71.1%, 99 answers
Reception and admin team84.2%likely range 68.6% to 92.8%, 98 answers92.5%likely range 86.4% to 96.0%, 101 answers
Having a preferred professional19.3%likely range 9.6% to 35.0%, 102 answers23.3%likely range 16.6% to 31.6%, 102 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step82.8%likely range 66.6% to 92.0%, 94 answers79.4%likely range 71.1% to 85.8%, 97 answers
Contacting the practice61.0%likely range 44.6% to 75.3%, 101 answers66.5%likely range 57.8% to 74.3%, 104 answers
Wait for an appointment75.1%likely range 58.0% to 86.8%, 92 answers77.6%likely range 69.0% to 84.4%, 93 answers
Being listened to90.5%likely range 76.4% to 96.5%, 100 answers86.3%likely range 79.1% to 91.3%, 103 answers
Care and concern86.8%likely range 71.9% to 94.4%, 100 answers86.6%likely range 79.3% to 91.6%, 100 answers
Confidence and trust96.0%likely range 83.7% to 99.1%, 100 answers96.6%likely range 91.5% to 98.7%, 99 answers
Involvement in decisions90.1%likely range 75.7% to 96.4%, 97 answers89.8%likely range 82.7% to 94.2%, 94 answers
Needs met95.4%likely range 82.8% to 98.9%, 99 answers87.2%likely range 80.1% to 92.0%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.4%likely range 88.8% to 97.2%, 124 patients98.3%likely range 90.9% to 99.7%, 58 patients
Children at 18 months93.7%likely range 88.0% to 96.7%, 126 patients98.2%likely range 90.4% to 99.7%, 55 patients
Children at 5 years90.9%likely range 85.3% to 94.5%, 154 patients95.3%likely range 84.5% to 98.7%, 43 patients
Women aged 25 to 4980.7%likely range 79.1% to 82.2%, 2,434 patients77.9%likely range 75.5% to 80.1%, 1,229 patients
Women aged 50 to 6482.4%likely range 80.1% to 84.4%, 1,190 patients80.7%likely range 77.6% to 83.5%, 669 patients
Facts (NHS England, not part of the grade)
Registered patients13,319August 20267,256August 2026
Primary care networkWest Leeds PCNWest Leeds PCN
Phone0113 25767870113 2570711
Friends and Family Test (its own feedback)73.6% good or very good110 answers, June 202679.9% good or very good349 answers, June 2026
Appointments (one month)4,757 in August 2026Same day 40.5%; face to face 85.7%3,272 in August 2026Same day 49.9%; face to face 56.1%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent7.8 including trainees and locums2,504 patients per permanent GP4.3 qualified permanent6.9 including trainees and locums1,701 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences