Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Rickleton Medical Centre’s Practice Grade is clearly higher than I J Healthcare’s: its likely range lies wholly above.
| Measure | Rickleton Medical CentreNE38 9EH× | I J HealthcareNE38 9AB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 92.9likely range 90.3 to 94.686 survey answersClearly higher | 80.5likely range 76.8 to 83.597 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 93.9%likely range 90.9% to 95.9%, 86 answersClearly higher | 80.4%likely range 75.8% to 84.3%, 97 answers |
| Access (mean of the two below) | 90.4%likely range 85.2% to 93.7%Clearly higher | 80.6%likely range 74.4% to 84.9% |
| Appointments within two weeks of booking | 97.5%likely range 92.8% to 99.2%, 1,740 appointments | 87.1%likely range 77.8% to 92.9%, 1,165 appointments |
| Calls answered by the practice | 83.1%likely range 73.9% to 89.6%, 1,820 calls | 73.9%likely range 66.0% to 80.5%, 2,894 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.4%likely range 86.9% to 93.0%, 85 answers | 85.5%likely range 81.2% to 88.9%, 95 answers |
| Reception and admin team | 95.0%likely range 92.3% to 96.8%, 86 answers | 95.4%likely range 92.5% to 97.2%, 95 answers |
| Having a preferred professional | 37.0%likely range 32.2% to 42.1%, 85 answers | 40.1%likely range 35.0% to 45.5%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 56.3%likely range 46.9% to 65.3%, 33 answers |
| Knowing the next step | 94.0%likely range 91.1% to 96.0%, 86 answers | 91.2%likely range 87.6% to 93.9%, 91 answers |
| Contacting the practice | 91.8%likely range 88.5% to 94.2%, 86 answers | 89.6%likely range 85.8% to 92.4%, 96 answers |
| Wait for an appointment | 73.2%likely range 68.2% to 77.7%, 79 answers | 80.6%likely range 75.9% to 84.5%, 93 answers |
| Being listened to | 88.0%likely range 84.2% to 90.9%, 85 answers | 87.2%likely range 83.1% to 90.3%, 97 answers |
| Care and concern | 89.2%likely range 85.6% to 92.0%, 85 answers | 88.7%likely range 84.9% to 91.7%, 96 answers |
| Confidence and trust | 94.3%likely range 91.4% to 96.3%, 83 answers | 91.7%likely range 88.3% to 94.2%, 96 answers |
| Involvement in decisions | 89.7%likely range 86.1% to 92.5%, 82 answers | 93.9%likely range 90.8% to 96.0%, 94 answers |
| Needs met | 100.0%likely range 98.9% to 100.0%, 83 answers | 92.0%likely range 88.7% to 94.5%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.8%likely range 79.8% to 99.3%, 24 patients | 95.2%likely range 77.3% to 99.2%, 21 patients |
| Children at 18 months | 97.4%likely range 86.5% to 99.5%, 38 patients | 94.7%likely range 75.4% to 99.1%, 19 patients |
| Children at 5 years | 81.0%likely range 60.0% to 92.3%, 21 patients | 96.9%likely range 84.3% to 99.4%, 32 patients |
| Women aged 25 to 49 | 84.8%likely range 81.3% to 87.7%, 473 patients | 71.3%likely range 67.0% to 75.2%, 470 patients |
| Women aged 50 to 64 | 88.6%likely range 84.4% to 91.8%, 290 patients | 76.4%likely range 71.6% to 80.6%, 343 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,044August 2026 | 3,461August 2026 |
| Primary care network | Washington PCN | Washington PCN |
| Phone | 0191 4150576 | 0191 4161641 |
| Friends and Family Test (its own feedback) | 95.9% good or very good147 answers, June 2026 | 91.5% good or very good199 answers, June 2026 |
| Appointments (one month) | 1,986 in August 2026Same day 70.4%; face to face 34.7% | 1,738 in August 2026Same day 24.3%; face to face 68.7% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums2,403 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums1,815 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.