Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Richmond Medical Group and Sheen Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Richmond Medical GroupSW14 8LP× | Sheen Lane SurgerySW14 8LP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.0likely range 82.6 to 93.6120 survey answers | 81.5likely range 73.6 to 86.7114 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 95.0%likely range 83.2% to 98.6%, 120 answers | 83.4%likely range 72.3% to 90.6%, 114 answers |
| Access (mean of the two below) | 81.4%likely range 77.7% to 84.4% | 77.0%likely range 71.9% to 81.2% |
| Appointments within two weeks of booking | 91.8%likely range 87.5% to 94.7%, 3,450 appointments | 82.8%likely range 76.1% to 88.0%, 2,367 appointments |
| Calls answered by the practice | 70.8%likely range 64.9% to 76.2%, 5,144 calls | 71.0%likely range 63.4% to 77.6%, 3,230 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.8%likely range 61.1% to 87.5%, 115 answers | 67.3%likely range 54.8% to 77.8%, 111 answers |
| Reception and admin team | 90.9%likely range 77.8% to 96.6%, 120 answers | 91.6%likely range 82.1% to 96.3%, 115 answers |
| Having a preferred professional | 32.2%likely range 19.7% to 47.9%, 120 answers | 34.2%likely range 23.7% to 46.5%, 115 answers |
| Seeing your preferred professional | 46.3%likely range 23.4% to 71.0%, 42 answers | 45.0%likely range 27.1% to 64.2%, 45 answers |
| Knowing the next step | 93.8%likely range 81.4% to 98.1%, 118 answers | 89.8%likely range 79.5% to 95.2%, 108 answers |
| Contacting the practice | 91.0%likely range 78.0% to 96.6%, 122 answers | 75.7%likely range 63.8% to 84.7%, 114 answers |
| Wait for an appointment | 78.4%likely range 62.4% to 88.8%, 110 answers | 65.6%likely range 52.6% to 76.6%, 104 answers |
| Being listened to | 92.5%likely range 79.5% to 97.5%, 115 answers | 88.8%likely range 78.3% to 94.6%, 109 answers |
| Care and concern | 93.8%likely range 81.3% to 98.1%, 117 answers | 89.6%likely range 79.3% to 95.1%, 109 answers |
| Confidence and trust | 97.9%likely range 87.3% to 99.7%, 117 answers | 94.6%likely range 85.7% to 98.1%, 109 answers |
| Involvement in decisions | 97.7%likely range 86.1% to 99.6%, 107 answers | 92.5%likely range 82.4% to 97.0%, 100 answers |
| Needs met | 97.1%likely range 85.9% to 99.4%, 116 answers | 89.4%likely range 79.2% to 94.9%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.1%likely range 83.8% to 94.1%, 131 patients | 97.1%likely range 91.7% to 99.0%, 102 patients |
| Children at 18 months | 85.5%likely range 79.1% to 90.2%, 152 patients | 91.8%likely range 84.6% to 95.8%, 97 patients |
| Children at 5 years | 83.0%likely range 76.7% to 87.9%, 171 patients | 92.3%likely range 86.4% to 95.8%, 130 patients |
| Women aged 25 to 49 | 64.6%likely range 62.9% to 66.3%, 3,167 patients | 64.6%likely range 62.6% to 66.7%, 2,082 patients |
| Women aged 50 to 64 | 76.7%likely range 74.6% to 78.7%, 1,627 patients | 76.8%likely range 74.2% to 79.2%, 1,060 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,145August 2026 | 10,988August 2026 |
| Primary care network | Sheen & Barnes PCN | Sheen & Barnes PCN |
| Phone | 020 88763901 | 020 88764086 |
| Friends and Family Test (its own feedback) | 91.5% good or very good189 answers, June 2026 | 93.8% good or very good352 answers, June 2026 |
| Appointments (one month) | 5,760 in August 2026Same day 45.2%; face to face 61.3% | 3,652 in August 2026Same day 39.2%; face to face 51.8% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.0 qualified permanent9.9 including trainees and locums2,154 patients per permanent GP | 7.1 qualified permanent8.8 including trainees and locums1,550 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.