Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Richmond Medical Centre and Hobs Moat Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Richmond Medical CentreB92 7SA× | Hobs Moat Medical CentreB92 8ED× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.8likely range 68.2 to 81.792 survey answers | 74.3likely range 64.8 to 81.4100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.2%likely range 63.7% to 82.6%, 92 answers | 74.1%likely range 60.7% to 84.1%, 100 answers |
| Access (mean of the two below) | 79.2%likely range 74.1% to 82.9% | 74.5%likely range 70.9% to 78.1% |
| Appointments within two weeks of booking | 91.2%likely range 83.9% to 95.4%, 1,497 appointments | 99.9%likely range 98.5% to 100.0%, 4,643 appointmentsClearly higher |
| Calls answered by the practice | 67.1%likely range 60.2% to 73.2%, 4,132 callsClearly higher | 49.0%likely range 41.9% to 56.2%, 3,834 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.0%likely range 57.0% to 77.3%, 90 answers | 29.8%likely range 18.8% to 43.8%, 95 answers |
| Reception and admin team | 92.8%likely range 84.9% to 96.8%, 90 answers | 81.7%likely range 68.7% to 90.1%, 96 answers |
| Having a preferred professional | 30.4%likely range 21.3% to 41.3%, 90 answers | 38.1%likely range 26.2% to 51.7%, 102 answers |
| Seeing your preferred professional | 48.6%likely range 30.7% to 66.9%, 31 answers | 7.9%likely range 1.8% to 29.2%, 36 answers |
| Knowing the next step | 80.8%likely range 70.6% to 88.0%, 89 answers | 74.8%likely range 61.3% to 84.8%, 98 answers |
| Contacting the practice | 73.0%likely range 62.3% to 81.6%, 91 answers | 56.3%likely range 42.9% to 68.9%, 102 answers |
| Wait for an appointment | 81.8%likely range 71.4% to 88.9%, 85 answers | 54.2%likely range 40.0% to 67.7%, 90 answers |
| Being listened to | 86.7%likely range 77.5% to 92.5%, 91 answers | 85.7%likely range 73.4% to 92.9%, 97 answers |
| Care and concern | 75.5%likely range 65.0% to 83.7%, 91 answers | 84.7%likely range 72.2% to 92.2%, 97 answers |
| Confidence and trust | 94.3%likely range 86.8% to 97.7%, 90 answers | 90.8%likely range 79.5% to 96.2%, 96 answers |
| Involvement in decisions | 83.6%likely range 73.3% to 90.4%, 82 answers | 92.5%likely range 81.6% to 97.1%, 96 answers |
| Needs met | 87.6%likely range 78.5% to 93.2%, 91 answers | 87.1%likely range 75.1% to 93.7%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.0%likely range 72.8% to 88.6%, 89 patients | 82.5%likely range 74.7% to 88.3%, 120 patients |
| Children at 18 months | 87.3%likely range 78.2% to 93.0%, 79 patients | 83.0%likely range 74.7% to 89.0%, 106 patients |
| Children at 5 years | 81.7%likely range 72.0% to 88.6%, 82 patients | 83.1%likely range 75.9% to 88.5%, 136 patients |
| Women aged 25 to 49 | 63.5%likely range 60.8% to 66.2%, 1,193 patients | 63.6%likely range 61.4% to 65.6%, 1,981 patients |
| Women aged 50 to 64 | 73.6%likely range 69.9% to 77.0%, 594 patients | 71.4%likely range 68.6% to 74.1%, 1,031 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,859August 2026 | 11,429August 2026 |
| Primary care network | Solihull South Central PCN | Solihull South Central PCN |
| Phone | 0121 7432159 | 0121 7425211 |
| Friends and Family Test (its own feedback) | 87.8% good or very good74 answers, June 2026 | 87.7% good or very good244 answers, June 2026 |
| Appointments (one month) | 2,319 in August 2026Same day 48.8%; face to face 78.2% | 7,019 in August 2026Same day 68.7%; face to face 52.7% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums3,272 patients per permanent GP | 5.2 qualified permanent8.4 including trainees and locums2,221 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.