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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Richmond Medical Centre and The Woodland Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureRichmond Medical CentreLN6 9AY×The Woodland Medical PracticeLN6 0QQ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.3likely range 63.0 to 88.0103 survey answers61.8likely range 56.5 to 66.9130 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good84.2%likely range 59.6% to 95.1%, 103 answers79.8%likely range 73.7% to 84.8%, 130 answers
Access (mean of the two below)71.0%likely range 65.7% to 75.4%Clearly higher19.5%likely range 9.4% to 32.2%
Appointments within two weeks of booking80.5%likely range 75.2% to 84.9%, 3,946 appointmentsClearly higher29.0%likely range 18.9% to 41.7%, 884 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone49.8%likely range 26.9% to 72.9%, 97 answers63.4%likely range 56.3% to 69.9%, 125 answers
Reception and admin team94.0%likely range 71.0% to 99.0%, 101 answers92.2%likely range 87.6% to 95.2%, 129 answers
Having a preferred professional10.2%likely range 2.4% to 34.0%, 103 answers35.4%likely range 29.0% to 42.4%, 127 answers
Seeing your preferred professionalNot shown: fewer than 30 answers32.4%likely range 22.2% to 44.7%, 43 answers
Knowing the next step94.0%likely range 71.1% to 99.0%, 102 answers84.4%likely range 78.7% to 88.9%, 127 answers
Contacting the practice87.8%likely range 63.6% to 96.7%, 103 answers74.5%likely range 68.0% to 80.1%, 128 answers
Wait for an appointment84.4%likely range 58.5% to 95.4%, 95 answers84.5%likely range 78.5% to 89.1%, 116 answers
Being listened to94.6%likely range 71.6% to 99.2%, 100 answers91.1%likely range 86.2% to 94.3%, 129 answers
Care and concern92.5%likely range 69.0% to 98.6%, 101 answers87.2%likely range 81.8% to 91.1%, 129 answers
Confidence and trust97.1%likely range 75.0% to 99.7%, 100 answers96.3%likely range 92.6% to 98.2%, 128 answers
Involvement in decisions96.7%likely range 73.8% to 99.7%, 96 answers96.3%likely range 92.5% to 98.2%, 122 answers
Needs met94.1%likely range 71.1% to 99.0%, 101 answers91.8%likely range 87.1% to 94.9%, 128 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.8%likely range 87.5% to 95.9%, 152 patients91.5%likely range 82.8% to 96.1%, 71 patients
Children at 18 months90.8%likely range 85.4% to 94.3%, 163 patients83.3%likely range 70.4% to 91.3%, 48 patients
Children at 5 years90.0%likely range 85.2% to 93.4%, 210 patients93.8%likely range 86.4% to 97.3%, 81 patients
Women aged 25 to 4975.1%likely range 73.5% to 76.6%, 3,057 patients69.8%likely range 67.2% to 72.3%, 1,222 patients
Women aged 50 to 6478.7%likely range 76.7% to 80.6%, 1,726 patients73.3%likely range 69.7% to 76.5%, 643 patients
Facts (NHS England, not part of the grade)
Registered patients19,013August 20267,540August 2026
Primary care networkApex PCN LtdApex PCN Ltd
Phone01522 50024001522 305727
Friends and Family Test (its own feedback)92.2% good or very good204 answers, June 202680.6% good or very good31 answers, June 2026
Appointments (one month)7,615 in August 2026Same day 33.9%; face to face 72.7%3,170 in August 2026Same day 46.7%; face to face 65.0%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.97England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.7 qualified permanent8.8 including trainees and locums3,363 patients per permanent GP3.3 qualified permanent3.3 including trainees and locums2,289 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences