Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Red Lion Road Surgery and Sunray Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Red Lion Road SurgeryKT6 7QG× | Sunray SurgeryKT5 9QD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 75.2 to 82.797 survey answers | 83.7likely range 80.0 to 86.7112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.2%likely range 69.3% to 78.6%, 97 answers | 81.6%likely range 76.8% to 85.6%, 112 answers |
| Access (mean of the two below) | 91.6%likely range 83.0% to 95.1% | 88.4%likely range 83.2% to 91.7% |
| Appointments within two weeks of booking | 99.5%likely range 85.7% to 100.0%, 381 appointments | 96.9%likely range 90.4% to 99.0%, 1,213 appointments |
| Calls answered by the practice | 83.6%likely range 73.2% to 90.5%, 1,442 calls | 79.9%likely range 71.7% to 86.1%, 2,437 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.7%likely range 86.9% to 93.5%, 87 answers | 76.8%likely range 71.6% to 81.2%, 111 answers |
| Reception and admin team | 88.7%likely range 84.7% to 91.7%, 92 answers | 89.7%likely range 85.7% to 92.7%, 112 answers |
| Having a preferred professional | 39.9%likely range 34.7% to 45.2%, 96 answers | 57.0%likely range 51.4% to 62.5%, 112 answers |
| Seeing your preferred professional | 54.6%likely range 46.4% to 62.5%, 43 answers | 38.0%likely range 31.2% to 45.3%, 67 answers |
| Knowing the next step | 81.0%likely range 76.3% to 85.0%, 91 answers | 82.0%likely range 77.2% to 85.9%, 110 answers |
| Contacting the practice | 76.8%likely range 72.0% to 81.1%, 95 answers | 81.9%likely range 77.2% to 85.8%, 113 answers |
| Wait for an appointment | 73.3%likely range 68.1% to 78.0%, 88 answers | 87.0%likely range 82.6% to 90.4%, 105 answers |
| Being listened to | 66.0%likely range 60.5% to 71.0%, 91 answers | 85.6%likely range 81.1% to 89.2%, 108 answers |
| Care and concern | 71.4%likely range 66.2% to 76.1%, 92 answers | 83.8%likely range 79.1% to 87.6%, 107 answers |
| Confidence and trust | 84.5%likely range 80.0% to 88.1%, 88 answers | 91.1%likely range 87.3% to 93.9%, 110 answers |
| Involvement in decisions | 88.2%likely range 84.0% to 91.4%, 85 answers | 92.7%likely range 89.0% to 95.2%, 106 answers |
| Needs met | 74.1%likely range 68.9% to 78.6%, 91 answers | 91.3%likely range 87.5% to 94.0%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.2%likely range 69.4% to 94.5%, 29 patients | 90.5%likely range 77.9% to 96.2%, 42 patients |
| Children at 18 months | 76.5%likely range 52.7% to 90.4%, 17 patients | 76.9%likely range 61.7% to 87.4%, 39 patients |
| Children at 5 years | 66.7%likely range 51.0% to 79.4%, 39 patients | 81.6%likely range 68.6% to 90.0%, 49 patients |
| Women aged 25 to 49 | 51.3%likely range 47.4% to 55.2%, 614 patients | 61.4%likely range 58.4% to 64.4%, 996 patients |
| Women aged 50 to 64 | 73.7%likely range 68.1% to 78.6%, 266 patients | 78.6%likely range 74.5% to 82.2%, 439 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,446August 2026 | 5,200August 2026 |
| Primary care network | Chessington and Surbiton PCN | Chessington and Surbiton PCN |
| Phone | 020 83991779 | 020 83304056 |
| Friends and Family Test (its own feedback) | 98.6% good or very good74 answers, June 2026 | 92.7% good or very good55 answers, June 2026 |
| Appointments (one month) | 1,245 in August 2026Same day 25.7%; face to face 64.4% | 1,834 in August 2026Same day 57.6%; face to face 66.1% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent2.4 including trainees and locums1,420 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums2,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.