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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Rainhill Village Surgery and Longton Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureRainhill Village SurgeryL35 4LP×Longton Medical CentreL35 4LL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.9likely range 82.6 to 92.4116 survey answers83.2likely range 74.2 to 89.1100 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good89.6%likely range 81.5% to 94.4%, 116 answers82.0%likely range 69.2% to 90.3%, 100 answers
Access (mean of the two below)87.2%likely range 77.8% to 89.7%86.0%likely range 80.9% to 88.5%
Appointments within two weeks of booking96.7%likely range 87.3% to 99.2%, 747 appointments95.5%likely range 90.4% to 98.0%, 1,961 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone78.3%likely range 68.7% to 85.6%, 115 answers64.6%likely range 50.3% to 76.6%, 95 answers
Reception and admin team94.2%likely range 87.2% to 97.5%, 113 answers92.2%likely range 81.2% to 97.0%, 96 answers
Having a preferred professional40.9%likely range 31.2% to 51.4%, 114 answers22.4%likely range 13.1% to 35.6%, 101 answers
Seeing your preferred professional59.7%likely range 43.6% to 73.9%, 49 answersNot shown: fewer than 30 answers
Knowing the next step77.2%likely range 67.4% to 84.7%, 114 answers94.1%likely range 83.8% to 98.0%, 99 answers
Contacting the practice92.2%likely range 84.8% to 96.2%, 117 answers74.0%likely range 60.3% to 84.2%, 99 answers
Wait for an appointment76.1%likely range 65.7% to 84.1%, 104 answers86.3%likely range 73.5% to 93.4%, 92 answers
Being listened to95.6%likely range 89.0% to 98.3%, 113 answers97.1%likely range 88.2% to 99.3%, 100 answers
Care and concern90.1%likely range 82.1% to 94.8%, 113 answers95.0%likely range 85.1% to 98.4%, 100 answers
Confidence and trust98.8%likely range 93.6% to 99.8%, 113 answers99.5%likely range 91.9% to 100.0%, 100 answers
Involvement in decisions98.4%likely range 92.9% to 99.6%, 110 answers92.7%likely range 81.5% to 97.3%, 93 answers
Needs met99.0%likely range 94.0% to 99.8%, 112 answers96.3%likely range 86.8% to 99.0%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.1%likely range 71.3% to 93.9%, 36 patients90.4%likely range 83.2% to 94.7%, 104 patients
Children at 18 months83.3%likely range 70.4% to 91.3%, 48 patients82.8%likely range 73.5% to 89.3%, 87 patients
Children at 5 years90.6%likely range 79.7% to 95.9%, 53 patients85.2%likely range 75.9% to 91.3%, 81 patients
Women aged 25 to 4978.6%likely range 75.8% to 81.1%, 906 patients75.8%likely range 73.6% to 77.9%, 1,507 patients
Women aged 50 to 6480.0%likely range 76.9% to 82.8%, 709 patients79.5%likely range 76.8% to 82.0%, 904 patients
Facts (NHS England, not part of the grade)
Registered patients6,752August 20269,333August 2026
Primary care networkSt Helens South PCNSt Helens South PCN
Phone0151 51156720151 2904700
Friends and Family Test (its own feedback)95.3% good or very good148 answers, June 202688.5% good or very good435 answers, June 2026
Appointments (one month)2,430 in August 2026Same day 37.3%; face to face 74.0%2,637 in August 2026Same day 45.5%; face to face 62.2%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent5.4 including trainees and locums1,558 patients per permanent GP3.6 qualified permanent7.0 including trainees and locums2,573 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences