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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Rainbow Medical Centre and Berrymead Family Med.ctr. cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureRainbow Medical CentreWA9 3PN×Berrymead Family Med.ctr.WA9 3RP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.7likely range 63.7 to 84.8120 survey answers75.1likely range 66.9 to 81.3110 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.6%likely range 60.2% to 90.0%, 120 answers75.3%likely range 63.8% to 84.0%, 110 answers
Access (mean of the two below)72.2%likely range 66.6% to 76.8%74.5%likely range 69.9% to 77.9%
Appointments within two weeks of booking81.7%likely range 76.1% to 86.3%, 3,395 appointments89.8%likely range 82.7% to 94.1%, 1,691 appointments
Calls answered by the practiceNot in the grade: no phone data59.1%likely range 53.3% to 64.5%, 6,118 calls
More survey questions (not part of the grade)
Getting through on the phone52.7%likely range 34.7% to 70.0%, 119 answers50.9%likely range 39.1% to 62.5%, 108 answers
Reception and admin team77.7%likely range 58.6% to 89.5%, 114 answers80.2%likely range 69.2% to 88.0%, 110 answers
Having a preferred professional25.2%likely range 12.7% to 43.9%, 120 answers33.9%likely range 23.7% to 45.9%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answers28.7%likely range 14.8% to 48.3%, 42 answers
Knowing the next step76.8%likely range 58.0% to 88.9%, 117 answers75.3%likely range 63.5% to 84.3%, 104 answers
Contacting the practice71.1%likely range 52.2% to 84.7%, 119 answers54.1%likely range 42.3% to 65.4%, 110 answers
Wait for an appointment68.9%likely range 48.6% to 83.9%, 103 answers67.5%likely range 54.8% to 78.0%, 97 answers
Being listened to88.7%likely range 71.5% to 96.1%, 117 answers83.9%likely range 73.2% to 90.9%, 107 answers
Care and concern88.4%likely range 71.0% to 95.9%, 117 answers79.4%likely range 68.1% to 87.4%, 107 answers
Confidence and trust94.1%likely range 78.2% to 98.6%, 114 answers95.8%likely range 87.7% to 98.6%, 104 answers
Involvement in decisions92.0%likely range 74.7% to 97.8%, 108 answers95.7%likely range 87.5% to 98.6%, 101 answers
Needs met93.1%likely range 76.6% to 98.2%, 112 answers92.0%likely range 82.7% to 96.5%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.0%likely range 84.2% to 93.8%, 150 patients85.1%likely range 75.3% to 91.5%, 74 patients
Children at 18 months86.0%likely range 79.7% to 90.6%, 157 patients80.2%likely range 70.6% to 87.3%, 86 patients
Children at 5 years83.0%likely range 76.6% to 88.0%, 165 patients75.0%likely range 65.5% to 82.6%, 96 patients
Women aged 25 to 4961.7%likely range 59.8% to 63.6%, 2,523 patients67.0%likely range 64.5% to 69.4%, 1,401 patients
Women aged 50 to 6469.5%likely range 67.0% to 72.0%, 1,333 patients75.5%likely range 72.0% to 78.7%, 636 patients
Facts (NHS England, not part of the grade)
Registered patients14,907August 20268,335August 2026
Primary care networkSt Helens South PCNSt Helens South PCN
Phone01744 81121101744 25533
Friends and Family Test (its own feedback)80.5% good or very good220 answers, June 202693.3% good or very good238 answers, June 2026
Appointments (one month)4,112 in August 2026Same day 35.4%; face to face 53.9%2,598 in August 2026Same day 43.5%; face to face 67.4%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20261.11England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.0 qualified permanent10.5 including trainees and locums1,876 patients per permanent GP2.4 qualified permanent2.4 including trainees and locums3,473 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences