Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Queens Park Health Centre and Ashburnham Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Queens Park Health CentreMK40 4HR× | Ashburnham Road SurgeryMK40 1DS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.7likely range 54.6 to 81.7107 survey answers | 84.2likely range 81.0 to 86.599 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 63.7%likely range 42.1% to 80.8%, 107 answers | 81.7%likely range 78.2% to 84.7%, 99 answers |
| Access (mean of the two below) | 83.6%likely range 81.2% to 85.8% | 89.8%likely range 83.0% to 93.2% |
| Appointments within two weeks of booking | 99.4%likely range 98.6% to 99.7%, 12,794 appointments | 96.7%likely range 86.6% to 99.3%, 668 appointments |
| Calls answered by the practice | 67.7%likely range 63.0% to 72.1%, 8,460 calls | 82.7%likely range 73.8% to 89.1%, 1,958 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.6%likely range 30.4% to 72.3%, 96 answers | 80.4%likely range 76.8% to 83.6%, 95 answers |
| Reception and admin team | 84.4%likely range 62.9% to 94.5%, 103 answers | 89.4%likely range 86.5% to 91.7%, 97 answers |
| Having a preferred professional | 31.2%likely range 15.4% to 53.0%, 107 answers | 59.9%likely range 55.8% to 64.0%, 99 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 49.4%likely range 43.7% to 55.0%, 55 answers |
| Knowing the next step | 86.3%likely range 64.8% to 95.6%, 100 answers | 86.6%likely range 83.4% to 89.3%, 95 answers |
| Contacting the practice | 72.1%likely range 49.8% to 87.0%, 103 answers | 84.2%likely range 80.9% to 87.0%, 98 answers |
| Wait for an appointment | 66.0%likely range 42.1% to 83.9%, 87 answers | 82.0%likely range 78.2% to 85.2%, 85 answers |
| Being listened to | 88.8%likely range 67.3% to 96.8%, 97 answers | 90.6%likely range 87.8% to 92.8%, 98 answers |
| Care and concern | 83.5%likely range 61.1% to 94.2%, 97 answers | 89.0%likely range 86.1% to 91.4%, 98 answers |
| Confidence and trust | 93.6%likely range 73.3% to 98.7%, 97 answers | 92.8%likely range 90.2% to 94.7%, 94 answers |
| Involvement in decisions | 86.3%likely range 63.4% to 95.8%, 91 answers | 93.4%likely range 90.9% to 95.2%, 93 answers |
| Needs met | 92.7%likely range 72.6% to 98.4%, 100 answers | 91.2%likely range 88.5% to 93.3%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.4%likely range 86.5% to 93.2%, 301 patients | 93.8%likely range 83.2% to 97.9%, 48 patients |
| Children at 18 months | 84.4%likely range 79.9% to 88.0%, 307 patients | 86.8%likely range 75.2% to 93.5%, 53 patients |
| Children at 5 years | 86.5%likely range 82.4% to 89.8%, 334 patients | 90.9%likely range 78.8% to 96.4%, 44 patients |
| Women aged 25 to 49 | 66.9%likely range 65.5% to 68.2%, 4,382 patients | 52.3%likely range 48.9% to 55.7%, 820 patients |
| Women aged 50 to 64 | 75.2%likely range 73.0% to 77.3%, 1,572 patients | 66.7%likely range 60.4% to 72.4%, 237 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,615August 2026 | 4,121August 2026 |
| Primary care network | Caritas Medical PCN | Caritas Medical PCN |
| Phone | 01234 351661 | 01234 358411 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 89.0% good or very good100 answers, June 2026 |
| Appointments (one month) | 17,575 in August 2026Same day 62.3%; face to face 41.7% | 2,094 in August 2026Same day 32.5%; face to face 76.8% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent9.5 including trainees and locums4,000 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums2,493 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.