Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Queen's Medical Centre and Fremington Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Queen's Medical CentreEX32 8HY× | Fremington Medical CentreEX31 2PG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.0likely range 66.3 to 84.299 survey answers | 78.4likely range 72.6 to 82.9113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.9%likely range 62.8% to 88.0%, 99 answers | 79.5%likely range 71.6% to 85.6%, 113 answers |
| Access (mean of the two below) | 74.8%likely range 69.2% to 79.3% | 75.8%likely range 69.9% to 80.6% |
| Appointments within two weeks of booking | 81.9%likely range 72.5% to 88.6%, 1,333 appointments | 72.2%likely range 63.7% to 79.3%, 1,907 appointments |
| Calls answered by the practice | 67.6%likely range 61.3% to 73.4%, 4,693 calls | 79.4%likely range 71.2% to 85.7%, 2,485 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.3%likely range 37.2% to 68.8%, 87 answers | 67.6%likely range 58.2% to 75.7%, 95 answers |
| Reception and admin team | 88.0%likely range 73.9% to 95.0%, 94 answers | 90.8%likely range 84.3% to 94.7%, 107 answers |
| Having a preferred professional | 23.1%likely range 12.6% to 38.3%, 98 answers | 27.9%likely range 20.8% to 36.4%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 25.6%likely range 14.1% to 41.8%, 33 answers |
| Knowing the next step | 93.0%likely range 79.8% to 97.8%, 89 answers | 86.0%likely range 78.8% to 91.1%, 110 answers |
| Contacting the practice | 71.2%likely range 55.1% to 83.3%, 92 answers | 74.8%likely range 66.6% to 81.6%, 112 answers |
| Wait for an appointment | 65.4%likely range 48.2% to 79.3%, 82 answers | 83.1%likely range 75.1% to 88.9%, 100 answers |
| Being listened to | 81.5%likely range 66.0% to 90.9%, 90 answers | 83.8%likely range 76.2% to 89.3%, 107 answers |
| Care and concern | 84.1%likely range 69.0% to 92.6%, 91 answers | 84.4%likely range 76.9% to 89.8%, 108 answers |
| Confidence and trust | 91.5%likely range 77.7% to 97.0%, 89 answers | 88.9%likely range 82.0% to 93.3%, 106 answers |
| Involvement in decisions | 86.0%likely range 70.6% to 94.0%, 85 answers | 88.1%likely range 80.6% to 92.9%, 96 answers |
| Needs met | 84.3%likely range 69.1% to 92.8%, 89 answers | 89.3%likely range 82.6% to 93.6%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.9%likely range 86.1% to 96.5%, 99 patients | 89.4%likely range 77.4% to 95.4%, 47 patients |
| Children at 18 months | 88.6%likely range 80.3% to 93.7%, 88 patients | 90.9%likely range 80.4% to 96.1%, 55 patients |
| Children at 5 years | 84.8%likely range 75.3% to 91.1%, 79 patients | 86.3%likely range 76.6% to 92.4%, 73 patients |
| Women aged 25 to 49 | 56.3%likely range 54.0% to 58.5%, 1,811 patients | 75.2%likely range 72.4% to 77.8%, 988 patients |
| Women aged 50 to 64 | 67.1%likely range 64.1% to 69.9%, 1,029 patients | 76.9%likely range 73.9% to 79.6%, 827 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,288August 2026 | 7,945August 2026 |
| Primary care network | Barnstaple Alliance PCN | Barnstaple Alliance PCN |
| Phone | 01271 372672 | 01271 376655 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 86.3% good or very good102 answers, June 2026 |
| Appointments (one month) | 4,416 in August 2026Same day 22.6%; face to face 74.4% | 5,194 in August 2026Same day 41.2%; face to face 64.1% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent3.0 including trainees and locums4,005 patients per permanent GP | 6.5 qualified permanent8.5 including trainees and locums1,216 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.