Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Prospect Medical Centre and Dilston Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Prospect Medical CentreNE4 8AY× | Dilston Medical CentreNE4 5AB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.6likely range 54.7 to 75.0119 survey answers | 73.2likely range 61.4 to 82.082 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.2%likely range 46.7% to 75.6%, 119 answers | 70.8%likely range 54.0% to 83.3%, 82 answers |
| Access (mean of the two below) | 73.3%likely range 69.1% to 76.9% | 78.7%likely range 73.4% to 82.3% |
| Appointments within two weeks of booking | 76.1%likely range 70.6% to 80.8%, 4,090 appointments | 92.2%likely range 83.9% to 96.4%, 1,154 appointmentsClearly higher |
| Calls answered by the practice | 70.4%likely range 64.2% to 76.0%, 4,726 calls | 65.1%likely range 58.5% to 71.1%, 4,474 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.6%likely range 21.5% to 50.5%, 114 answers | 48.7%likely range 32.8% to 64.8%, 81 answers |
| Reception and admin team | 72.2%likely range 56.3% to 83.9%, 113 answers | 80.8%likely range 64.8% to 90.6%, 82 answers |
| Having a preferred professional | 36.7%likely range 23.2% to 52.6%, 114 answers | 49.2%likely range 33.4% to 65.1%, 83 answers |
| Seeing your preferred professional | 29.6%likely range 11.7% to 57.1%, 39 answers | 19.5%likely range 7.2% to 43.1%, 42 answers |
| Knowing the next step | 64.8%likely range 47.9% to 78.7%, 101 answers | 67.0%likely range 49.2% to 81.0%, 73 answers |
| Contacting the practice | 50.0%likely range 34.5% to 65.5%, 109 answers | 57.5%likely range 41.0% to 72.5%, 82 answers |
| Wait for an appointment | 46.4%likely range 30.7% to 62.8%, 100 answers | 33.7%likely range 19.0% to 52.3%, 67 answers |
| Being listened to | 80.2%likely range 64.8% to 89.9%, 111 answers | 72.0%likely range 54.9% to 84.5%, 78 answers |
| Care and concern | 78.3%likely range 62.7% to 88.6%, 110 answers | 72.7%likely range 55.4% to 85.0%, 77 answers |
| Confidence and trust | 87.9%likely range 73.4% to 95.0%, 107 answers | 88.0%likely range 72.4% to 95.3%, 77 answers |
| Involvement in decisions | 83.5%likely range 68.0% to 92.3%, 105 answers | 86.2%likely range 69.6% to 94.5%, 71 answers |
| Needs met | 80.5%likely range 64.7% to 90.3%, 105 answers | 81.8%likely range 64.8% to 91.6%, 74 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.1%likely range 79.1% to 89.7%, 175 patients | 76.8%likely range 68.7% to 83.3%, 125 patients |
| Children at 18 months | 85.8%likely range 80.0% to 90.1%, 183 patients | 80.9%likely range 72.6% to 87.2%, 110 patients |
| Children at 5 years | 78.8%likely range 72.5% to 84.1%, 189 patients | 71.7%likely range 62.2% to 79.6%, 99 patients |
| Women aged 25 to 49 | 48.4%likely range 46.4% to 50.4%, 2,390 patients | 56.9%likely range 54.3% to 59.4%, 1,435 patients |
| Women aged 50 to 64 | 67.2%likely range 63.8% to 70.4%, 756 patients | 78.9%likely range 74.2% to 83.0%, 327 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,658August 2026 | 9,340August 2026 |
| Primary care network | Newcastle Inner West PCN | Newcastle Inner West PCN |
| Phone | 0191 2260226 | 0191 2196975 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 6,267 in August 2026Same day 46.5%; face to face 63.8% | 2,482 in August 2026Same day 42.4%; face to face 84.5% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent7.7 including trainees and locums2,056 patients per permanent GP | 2.7 qualified permanent2.7 including trainees and locums3,503 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.