Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Priory Surgery and Wells Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Priory SurgeryBS4 2QJ× | Wells Road SurgeryBS4 2DF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 71.3 to 85.492 survey answers | 77.7likely range 71.8 to 82.397 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.6%likely range 67.1% to 86.9%, 92 answers | 80.2%likely range 72.1% to 86.4%, 97 answers |
| Access (mean of the two below) | 81.3%likely range 76.6% to 84.9% | 71.7%likely range 66.0% to 76.6% |
| Appointments within two weeks of booking | 90.0%likely range 84.1% to 93.8%, 2,297 appointmentsClearly higher | 65.4%likely range 57.2% to 72.9%, 2,095 appointments |
| Calls answered by the practice | 72.5%likely range 65.2% to 78.7%, 3,456 calls | 77.8%likely range 69.9% to 84.1%, 2,726 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.8%likely range 42.2% to 66.8%, 85 answers | 74.0%likely range 64.4% to 81.7%, 80 answers |
| Reception and admin team | 85.3%likely range 74.1% to 92.2%, 84 answers | 88.8%likely range 81.5% to 93.4%, 89 answers |
| Having a preferred professional | 24.9%likely range 15.8% to 36.8%, 90 answers | 15.5%likely range 10.1% to 22.9%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.2%likely range 69.4% to 89.1%, 85 answers | 86.9%likely range 79.4% to 92.0%, 91 answers |
| Contacting the practice | 65.6%likely range 53.2% to 76.1%, 90 answers | 77.6%likely range 69.1% to 84.4%, 92 answers |
| Wait for an appointment | 59.5%likely range 46.7% to 71.1%, 84 answers | 61.7%likely range 51.9% to 70.6%, 82 answers |
| Being listened to | 91.4%likely range 81.8% to 96.1%, 90 answers | 88.2%likely range 80.6% to 93.0%, 87 answers |
| Care and concern | 90.0%likely range 80.2% to 95.3%, 90 answers | 86.0%likely range 78.2% to 91.3%, 89 answers |
| Confidence and trust | 91.7%likely range 82.3% to 96.4%, 90 answers | 95.9%likely range 90.3% to 98.3%, 88 answers |
| Involvement in decisions | 87.7%likely range 77.1% to 93.8%, 86 answers | 95.2%likely range 89.4% to 97.9%, 87 answers |
| Needs met | 84.0%likely range 72.9% to 91.1%, 89 answers | 97.5%likely range 92.6% to 99.2%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.9%likely range 91.4% to 99.0%, 98 patients | 92.2%likely range 86.6% to 95.6%, 141 patients |
| Children at 18 months | 93.0%likely range 86.8% to 96.4%, 114 patients | 94.7%likely range 89.0% to 97.6%, 114 patients |
| Children at 5 years | 91.4%likely range 84.5% to 95.4%, 105 patients | 91.2%likely range 84.1% to 95.3%, 102 patients |
| Women aged 25 to 49 | 73.7%likely range 71.7% to 75.5%, 1,989 patients | 67.9%likely range 66.0% to 69.7%, 2,454 patients |
| Women aged 50 to 64 | 79.9%likely range 77.2% to 82.3%, 953 patients | 69.5%likely range 66.1% to 72.8%, 722 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,240August 2026 | 9,969August 2026 |
| Primary care network | Connexus PCN | Connexus PCN |
| Phone | 0117 9493988 | 0117 9770018 |
| Friends and Family Test (its own feedback) | 97.5% good or very good353 answers, June 2026 | 91.6% good or very good214 answers, June 2026 |
| Appointments (one month) | 4,321 in August 2026Same day 39.6%; face to face 62.4% | 3,188 in August 2026Same day 30.5%; face to face 61.2% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.9 qualified permanent5.9 including trainees and locums1,916 patients per permanent GP | 3.4 qualified permanent3.4 including trainees and locums2,898 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.