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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Prince of Wales Group Surgery and Caversham Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasurePrince of Wales Group SurgeryNW5 3LN×Caversham Group PracticeNW5 2UP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.8likely range 70.5 to 81.8113 survey answers91.0likely range 80.1 to 93.0112 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good75.8%likely range 67.0% to 82.9%, 113 answers96.9%likely range 81.5% to 99.6%, 112 answers
Access (mean of the two below)78.9%likely range 75.0% to 82.1%76.9%likely range 73.5% to 79.8%
Appointments within two weeks of booking95.5%likely range 91.6% to 97.6%, 2,999 appointmentsClearly higher82.0%likely range 77.7% to 85.6%, 5,629 appointments
Calls answered by the practice62.2%likely range 55.5% to 68.4%, 4,522 calls71.6%likely range 66.5% to 76.3%, 6,751 calls
More survey questions (not part of the grade)
Getting through on the phone65.3%likely range 55.7% to 73.8%, 108 answers69.0%likely range 48.5% to 84.0%, 106 answers
Reception and admin team79.2%likely range 70.5% to 85.9%, 109 answers96.5%likely range 80.7% to 99.5%, 110 answers
Having a preferred professional32.2%likely range 24.1% to 41.5%, 113 answers27.0%likely range 13.4% to 46.8%, 112 answers
Seeing your preferred professional34.4%likely range 20.9% to 51.0%, 38 answers42.4%likely range 16.3% to 73.6%, 37 answers
Knowing the next step84.6%likely range 76.5% to 90.3%, 108 answers90.0%likely range 71.9% to 97.0%, 109 answers
Contacting the practice79.3%likely range 70.6% to 85.9%, 111 answers85.6%likely range 66.9% to 94.6%, 112 answers
Wait for an appointment62.2%likely range 52.1% to 71.3%, 98 answers69.7%likely range 48.6% to 84.8%, 100 answers
Being listened to88.0%likely range 80.5% to 92.9%, 110 answers95.8%likely range 79.7% to 99.2%, 111 answers
Care and concern86.6%likely range 78.8% to 91.8%, 109 answers95.7%likely range 79.3% to 99.2%, 109 answers
Confidence and trust93.2%likely range 86.6% to 96.7%, 106 answers98.1%likely range 83.0% to 99.8%, 110 answers
Involvement in decisions92.5%likely range 85.5% to 96.2%, 103 answers98.5%likely range 83.2% to 99.9%, 106 answers
Needs met90.7%likely range 83.6% to 95.0%, 107 answers97.6%likely range 82.4% to 99.7%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months75.0%likely range 62.3% to 84.5%, 56 patients77.2%likely range 69.1% to 83.6%, 127 patients
Children at 18 months68.0%likely range 54.2% to 79.2%, 50 patients69.2%likely range 60.4% to 76.7%, 120 patients
Children at 5 years61.2%likely range 49.2% to 72.0%, 67 patients66.2%likely range 57.8% to 73.7%, 133 patients
Women aged 25 to 4952.6%likely range 50.2% to 54.9%, 1,663 patients60.8%likely range 59.3% to 62.3%, 4,030 patients
Women aged 50 to 6471.6%likely range 68.1% to 74.9%, 659 patients71.3%likely range 68.9% to 73.7%, 1,333 patients
Facts (NHS England, not part of the grade)
Registered patients7,318August 202616,376August 2026
Primary care networkKentish Town Central PCNKentish Town Central PCN
Phone020 72670067020 74285700
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,774 in August 2026Same day 54.9%; face to face 74.7%6,840 in August 2026Same day 49.1%; face to face 43.2%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.59England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent7.2 including trainees and locums1,386 patients per permanent GP8.2 qualified permanent15.4 including trainees and locums2,007 patients per permanent GP
CQC rating (a separate source)InadequateGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences