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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Primrose Hill Surgery and Gray's Inn Medical Group Hampstead cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasurePrimrose Hill SurgeryNW1 8UR×Gray's Inn Medical Group HampsteadNW3 5BY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.8likely range 77.6 to 85.3147 survey answers84.6likely range 80.2 to 87.6110 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.9%likely range 74.1% to 84.7%, 147 answers86.0%likely range 81.4% to 89.6%, 110 answers
Access (mean of the two below)86.2%likely range 81.7% to 89.5%81.3%likely range 70.9% to 86.4%
Appointments within two weeks of booking94.7%likely range 89.5% to 97.4%, 2,078 appointments90.8%likely range 80.4% to 95.9%, 856 appointments
Calls answered by the practice77.7%likely range 70.2% to 83.7%, 2,997 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone82.9%likely range 77.1% to 87.5%, 136 answers86.3%likely range 81.5% to 89.9%, 102 answers
Reception and admin team82.2%likely range 76.5% to 86.8%, 144 answers84.0%likely range 79.2% to 88.0%, 105 answers
Having a preferred professional25.1%likely range 19.8% to 31.3%, 147 answers46.1%likely range 40.3% to 52.0%, 110 answers
Seeing your preferred professional42.6%likely range 30.8% to 55.2%, 42 answers71.7%likely range 63.7% to 78.6%, 55 answers
Knowing the next step81.3%likely range 75.5% to 86.0%, 143 answers85.0%likely range 80.2% to 88.7%, 107 answers
Contacting the practice76.1%likely range 69.9% to 81.3%, 145 answers81.9%likely range 76.9% to 86.1%, 108 answers
Wait for an appointment76.4%likely range 70.1% to 81.7%, 138 answers67.3%likely range 61.1% to 72.9%, 96 answers
Being listened to90.6%likely range 85.9% to 93.9%, 141 answers94.6%likely range 91.3% to 96.8%, 107 answers
Care and concern86.3%likely range 81.0% to 90.4%, 140 answers95.1%likely range 91.8% to 97.1%, 107 answers
Confidence and trust90.3%likely range 85.5% to 93.6%, 142 answers98.4%likely range 96.0% to 99.3%, 105 answers
Involvement in decisions91.7%likely range 87.1% to 94.8%, 138 answers96.7%likely range 93.8% to 98.3%, 102 answers
Needs met89.4%likely range 84.5% to 92.9%, 142 answers97.7%likely range 95.1% to 98.9%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months72.0%likely range 61.0% to 80.9%, 75 patients81.6%likely range 66.6% to 90.8%, 38 patients
Children at 18 months76.1%likely range 65.0% to 84.5%, 71 patients73.5%likely range 56.9% to 85.4%, 34 patients
Children at 5 years49.3%likely range 38.2% to 60.5%, 73 patients60.8%likely range 47.1% to 73.0%, 51 patients
Women aged 25 to 4957.2%likely range 55.2% to 59.2%, 2,378 patients57.3%likely range 54.6% to 60.1%, 1,235 patients
Women aged 50 to 6471.4%likely range 68.1% to 74.4%, 790 patients71.1%likely range 66.2% to 75.6%, 357 patients
Facts (NHS England, not part of the grade)
Registered patients8,372August 20264,943August 2026
Primary care networkCentral Hampstead PCNCentral Hampstead PCN
Phone020 77220038020 31120800
Friends and Family Test (its own feedback)88.9% good or very good9 answers, June 202691.1% good or very good56 answers, June 2026
Appointments (one month)2,684 in August 2026Same day 40.1%; face to face 58.9%935 in August 2026Same day 23.9%; face to face 53.8%
Antibiotic items per STAR-PU (one year)0.49England 0.74, April 2025 to March 20260.34England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent2.2 including trainees and locums7,119 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums2,602 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences