Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Primrose Hill Surgery and Gray's Inn Medical Group Chancery Lane cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Primrose Hill SurgeryNW1 8UR× | Gray's Inn Medical Group Chancery LaneWC1X 8TS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 77.6 to 85.3147 survey answers | 83.5likely range 70.7 to 91.080 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.9%likely range 74.1% to 84.7%, 147 answers | 80.4%likely range 62.2% to 91.1%, 80 answers |
| Access (mean of the two below) | 86.2%likely range 81.7% to 89.5% | 90.6%likely range 87.0% to 92.8% |
| Appointments within two weeks of booking | 94.7%likely range 89.5% to 97.4%, 2,078 appointments | 91.7%likely range 85.1% to 95.6%, 1,704 appointments |
| Calls answered by the practice | 77.7%likely range 70.2% to 83.7%, 2,997 calls | 89.4%likely range 86.7% to 91.5%, 13,035 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.9%likely range 77.1% to 87.5%, 136 answers | 80.2%likely range 60.7% to 91.4%, 71 answers |
| Reception and admin team | 82.2%likely range 76.5% to 86.8%, 144 answers | 72.3%likely range 53.3% to 85.7%, 78 answers |
| Having a preferred professional | 25.1%likely range 19.8% to 31.3%, 147 answers | 35.7%likely range 20.6% to 54.5%, 80 answers |
| Seeing your preferred professional | 42.6%likely range 30.8% to 55.2%, 42 answers | 68.5%likely range 38.4% to 88.4%, 31 answers |
| Knowing the next step | 81.3%likely range 75.5% to 86.0%, 143 answers | 92.0%likely range 75.0% to 97.8%, 73 answers |
| Contacting the practice | 76.1%likely range 69.9% to 81.3%, 145 answers | 84.2%likely range 65.9% to 93.6%, 76 answers |
| Wait for an appointment | 76.4%likely range 70.1% to 81.7%, 138 answers | 55.0%likely range 35.3% to 73.2%, 67 answers |
| Being listened to | 90.6%likely range 85.9% to 93.9%, 141 answers | 95.0%likely range 79.2% to 98.9%, 75 answers |
| Care and concern | 86.3%likely range 81.0% to 90.4%, 140 answers | 94.6%likely range 78.8% to 98.8%, 76 answers |
| Confidence and trust | 90.3%likely range 85.5% to 93.6%, 142 answers | 96.3%likely range 81.1% to 99.4%, 75 answers |
| Involvement in decisions | 91.7%likely range 87.1% to 94.8%, 138 answers | 97.0%likely range 81.3% to 99.6%, 70 answers |
| Needs met | 89.4%likely range 84.5% to 92.9%, 142 answers | 97.0%likely range 82.0% to 99.6%, 74 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.0%likely range 61.0% to 80.9%, 75 patients | 66.7%likely range 51.6% to 79.0%, 42 patients |
| Children at 18 months | 76.1%likely range 65.0% to 84.5%, 71 patients | 62.5%likely range 47.0% to 75.8%, 40 patients |
| Children at 5 years | 49.3%likely range 38.2% to 60.5%, 73 patients | 46.4%likely range 29.5% to 64.2%, 28 patients |
| Women aged 25 to 49 | 57.2%likely range 55.2% to 59.2%, 2,378 patients | 44.9%likely range 43.0% to 46.9%, 2,568 patients |
| Women aged 50 to 64 | 71.4%likely range 68.1% to 74.4%, 790 patients | 68.5%likely range 63.4% to 73.2%, 346 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,372August 2026 | 8,318August 2026 |
| Primary care network | Central Hampstead PCN | Central Hampstead PCN |
| Phone | 020 77220038 | 020 74059360 |
| Friends and Family Test (its own feedback) | 88.9% good or very good9 answers, June 2026 | 87.8% good or very good98 answers, June 2026 |
| Appointments (one month) | 2,684 in August 2026Same day 40.1%; face to face 58.9% | 1,771 in August 2026Same day 19.8%; face to face 49.5% |
| Antibiotic items per STAR-PU (one year) | 0.49England 0.74, April 2025 to March 2026 | 0.35England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent2.2 including trainees and locums7,119 patients per permanent GP | 5.1 qualified permanent5.1 including trainees and locums1,640 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.