Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Portland Road Practice and Portobello Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Portland Road PracticeW11 4LA× | Portobello Medical CentreW11 2EH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.6likely range 79.5 to 88.3128 survey answers | 82.2likely range 79.2 to 84.7129 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.7%likely range 76.7% to 88.9%, 128 answers | 79.6%likely range 76.0% to 82.8%, 129 answers |
| Access (mean of the two below) | 86.4%likely range 82.1% to 89.6% | 88.1%likely range 82.5% to 91.6% |
| Appointments within two weeks of booking | 88.9%likely range 82.8% to 93.0%, 2,269 appointments | 88.5%likely range 80.6% to 93.4%, 1,492 appointments |
| Calls answered by the practice | 83.9%likely range 77.8% to 88.6%, 3,750 calls | 87.6%likely range 79.8% to 92.7%, 2,107 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.2%likely range 66.3% to 80.8%, 125 answers | 77.8%likely range 74.0% to 81.2%, 123 answers |
| Reception and admin team | 95.4%likely range 90.5% to 97.8%, 125 answers | 91.9%likely range 89.2% to 94.0%, 126 answers |
| Having a preferred professional | 41.2%likely range 33.3% to 49.5%, 127 answers | 39.3%likely range 35.2% to 43.5%, 129 answers |
| Seeing your preferred professional | 46.0%likely range 34.6% to 57.9%, 62 answers | 61.8%likely range 55.2% to 68.0%, 55 answers |
| Knowing the next step | 95.8%likely range 90.8% to 98.1%, 119 answers | 85.4%likely range 82.1% to 88.2%, 126 answers |
| Contacting the practice | 88.7%likely range 82.3% to 93.0%, 125 answers | 76.4%likely range 72.5% to 79.8%, 127 answers |
| Wait for an appointment | 74.9%likely range 66.8% to 81.6%, 118 answers | 62.9%likely range 58.5% to 67.1%, 117 answers |
| Being listened to | 84.4%likely range 77.4% to 89.5%, 128 answers | 87.6%likely range 84.4% to 90.2%, 124 answers |
| Care and concern | 86.2%likely range 79.4% to 91.0%, 126 answers | 86.5%likely range 83.2% to 89.2%, 123 answers |
| Confidence and trust | 93.4%likely range 88.0% to 96.5%, 125 answers | 91.6%likely range 88.8% to 93.7%, 123 answers |
| Involvement in decisions | 93.3%likely range 87.7% to 96.4%, 122 answers | 89.5%likely range 86.4% to 91.9%, 119 answers |
| Needs met | 97.1%likely range 92.8% to 98.9%, 126 answers | 91.0%likely range 88.1% to 93.2%, 124 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.6%likely range 73.9% to 91.4%, 65 patients | 69.4%likely range 55.5% to 80.5%, 49 patients |
| Children at 18 months | 70.8%likely range 58.8% to 80.4%, 65 patients | 63.2%likely range 47.3% to 76.6%, 38 patients |
| Children at 5 years | 56.1%likely range 45.3% to 66.3%, 82 patients | 57.5%likely range 42.2% to 71.5%, 40 patients |
| Women aged 25 to 49 | 53.0%likely range 50.7% to 55.3%, 1,769 patients | 52.2%likely range 49.5% to 54.7%, 1,417 patients |
| Women aged 50 to 64 | 67.8%likely range 64.9% to 70.6%, 1,032 patients | 69.7%likely range 64.8% to 74.2%, 363 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,937August 2026 | 4,247August 2026 |
| Primary care network | West-Hill Health PCN | West-Hill Health PCN |
| Phone | 020 77277711 | 020 77272326 |
| Friends and Family Test (its own feedback) | 93.3% good or very good89 answers, June 2026 | 100.0% good or very good35 answers, June 2026 |
| Appointments (one month) | 4,147 in August 2026Same day 47.5%; face to face 71.7% | 2,020 in August 2026Same day 31.9%; face to face 65.6% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.29England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent4.4 including trainees and locums2,520 patients per permanent GP | 1.3 qualified permanent1.3 including trainees and locums3,185 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.