Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Portland Medical Practice and Rushall Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Portland Medical PracticeWS9 8AJ× | Rushall Medical CentreWS4 1HB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.8likely range 77.7 to 89.2108 survey answers | 80.2likely range 68.6 to 87.5122 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.8%likely range 76.8% to 92.9%, 108 answers | 79.4%likely range 62.9% to 89.8%, 122 answers |
| Access (mean of the two below) | 79.9%likely range 75.8% to 83.1% | 81.8%likely range 78.6% to 84.5% |
| Appointments within two weeks of booking | 95.1%likely range 89.7% to 97.8%, 1,852 appointments | 95.5%likely range 92.4% to 97.4%, 4,119 appointments |
| Calls answered by the practice | 64.6%likely range 58.3% to 70.4%, 4,936 calls | 67.9%likely range 62.3% to 73.0%, 5,986 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.4%likely range 49.9% to 73.4%, 97 answers | 51.5%likely range 34.4% to 68.2%, 110 answers |
| Reception and admin team | 94.3%likely range 86.1% to 97.8%, 105 answers | 73.5%likely range 56.0% to 85.8%, 115 answers |
| Having a preferred professional | 21.8%likely range 13.6% to 33.0%, 106 answers | 31.9%likely range 18.6% to 48.9%, 122 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 33.6%likely range 13.4% to 62.3%, 42 answers |
| Knowing the next step | 84.1%likely range 73.6% to 90.9%, 106 answers | 81.5%likely range 64.7% to 91.4%, 115 answers |
| Contacting the practice | 79.7%likely range 68.7% to 87.6%, 106 answers | 67.2%likely range 50.1% to 80.7%, 121 answers |
| Wait for an appointment | 67.3%likely range 55.3% to 77.5%, 102 answers | 65.3%likely range 46.6% to 80.2%, 102 answers |
| Being listened to | 92.9%likely range 84.3% to 97.0%, 107 answers | 88.6%likely range 73.4% to 95.7%, 119 answers |
| Care and concern | 91.0%likely range 81.8% to 95.8%, 105 answers | 87.4%likely range 71.8% to 95.0%, 118 answers |
| Confidence and trust | 95.8%likely range 88.1% to 98.6%, 105 answers | 92.9%likely range 78.7% to 97.9%, 118 answers |
| Involvement in decisions | 93.2%likely range 84.5% to 97.2%, 103 answers | 90.4%likely range 74.8% to 96.7%, 111 answers |
| Needs met | 94.6%likely range 86.5% to 98.0%, 107 answers | 90.8%likely range 76.0% to 96.9%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 77.8% to 94.2%, 60 patients | 91.2%likely range 85.5% to 94.8%, 147 patients |
| Children at 18 months | 90.2%likely range 81.9% to 95.0%, 82 patients | 98.7%likely range 95.4% to 99.6%, 153 patients |
| Children at 5 years | 88.6%likely range 80.3% to 93.7%, 88 patients | 92.8%likely range 87.6% to 95.9%, 153 patients |
| Women aged 25 to 49 | 80.0%likely range 77.7% to 82.1%, 1,270 patients | 79.2%likely range 77.5% to 80.8%, 2,305 patients |
| Women aged 50 to 64 | 79.6%likely range 76.8% to 82.2%, 849 patients | 80.9%likely range 78.7% to 82.9%, 1,323 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,889August 2026 | 14,609August 2026 |
| Primary care network | Walsall East 2 PCN | Walsall East 2 PCN |
| Phone | 01922 450950 | 01922 622212 |
| Friends and Family Test (its own feedback) | 93.5% good or very good199 answers, June 2026 | 93.3% good or very good522 answers, June 2026 |
| Appointments (one month) | 4,527 in August 2026Same day 45.3%; face to face 77.6% | 8,761 in August 2026Same day 48.6%; face to face 49.4% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.8 including trainees and locums1,446 patients per permanent GP | 5.2 qualified permanent9.1 including trainees and locums2,795 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.