Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Portland Medical Practice and Northgate Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Portland Medical PracticeWS9 8AJ× | Northgate Medical CentreWS9 8AJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.8likely range 77.7 to 89.2108 survey answers | 89.4likely range 82.2 to 93.2113 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.8%likely range 76.8% to 92.9%, 108 answers | 90.5%likely range 80.3% to 95.8%, 113 answers |
| Access (mean of the two below) | 79.9%likely range 75.8% to 83.1% | 86.8%likely range 82.4% to 89.5% |
| Appointments within two weeks of booking | 95.1%likely range 89.7% to 97.8%, 1,852 appointments | 97.5%likely range 91.0% to 99.4%, 1,132 appointments |
| Calls answered by the practice | 64.6%likely range 58.3% to 70.4%, 4,936 calls | 76.0%likely range 70.1% to 81.0%, 4,857 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.4%likely range 49.9% to 73.4%, 97 answers | 86.1%likely range 74.6% to 92.9%, 109 answers |
| Reception and admin team | 94.3%likely range 86.1% to 97.8%, 105 answers | 94.7%likely range 85.7% to 98.2%, 114 answers |
| Having a preferred professional | 21.8%likely range 13.6% to 33.0%, 106 answers | 40.4%likely range 28.7% to 53.3%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 57.9%likely range 37.7% to 75.7%, 45 answers |
| Knowing the next step | 84.1%likely range 73.6% to 90.9%, 106 answers | 97.5%likely range 89.4% to 99.4%, 110 answers |
| Contacting the practice | 79.7%likely range 68.7% to 87.6%, 106 answers | 88.6%likely range 77.9% to 94.5%, 113 answers |
| Wait for an appointment | 67.3%likely range 55.3% to 77.5%, 102 answers | 76.3%likely range 63.2% to 85.8%, 102 answers |
| Being listened to | 92.9%likely range 84.3% to 97.0%, 107 answers | 87.8%likely range 76.8% to 94.0%, 112 answers |
| Care and concern | 91.0%likely range 81.8% to 95.8%, 105 answers | 84.0%likely range 72.4% to 91.3%, 112 answers |
| Confidence and trust | 95.8%likely range 88.1% to 98.6%, 105 answers | 92.5%likely range 82.6% to 96.9%, 112 answers |
| Involvement in decisions | 93.2%likely range 84.5% to 97.2%, 103 answers | 91.3%likely range 80.7% to 96.3%, 105 answers |
| Needs met | 94.6%likely range 86.5% to 98.0%, 107 answers | 89.2%likely range 78.5% to 94.9%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 77.8% to 94.2%, 60 patients | 94.5%likely range 86.7% to 97.8%, 73 patients |
| Children at 18 months | 90.2%likely range 81.9% to 95.0%, 82 patients | 86.4%likely range 77.7% to 92.0%, 88 patients |
| Children at 5 years | 88.6%likely range 80.3% to 93.7%, 88 patients | 90.2%likely range 81.9% to 95.0%, 82 patients |
| Women aged 25 to 49 | 80.0%likely range 77.7% to 82.1%, 1,270 patients | 78.2%likely range 76.0% to 80.3%, 1,408 patients |
| Women aged 50 to 64 | 79.6%likely range 76.8% to 82.2%, 849 patients | 79.6%likely range 76.8% to 82.0%, 934 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,889August 2026 | 10,238August 2026 |
| Primary care network | Walsall East 2 PCN | Walsall East 2 PCN |
| Phone | 01922 450950 | 01922 450900 |
| Friends and Family Test (its own feedback) | 93.5% good or very good199 answers, June 2026 | 98.1% good or very good474 answers, June 2026 |
| Appointments (one month) | 4,527 in August 2026Same day 45.3%; face to face 77.6% | 5,362 in August 2026Same day 37.1%; face to face 82.8% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.8 including trainees and locums1,446 patients per permanent GP | 6.8 qualified permanent9.0 including trainees and locums1,500 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.