Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Portishead Medical Group and Harbourside Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Portishead Medical GroupBS20 6AQ× | Harbourside Family PracticeBS20 7QA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 69.4 to 84.9108 survey answers | 85.9likely range 80.3 to 89.8107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.7%likely range 67.4% to 89.4%, 108 answers | 84.6%likely range 76.7% to 90.1%, 107 answers |
| Access (mean of the two below) | 74.1%likely range 70.1% to 77.6% | 88.8%likely range 85.8% to 91.0%Clearly higher |
| Appointments within two weeks of booking | 77.4%likely range 71.4% to 82.5%, 3,313 appointments | 97.2%likely range 94.3% to 98.7%, 3,761 appointmentsClearly higher |
| Calls answered by the practice | 70.7%likely range 65.3% to 75.5%, 6,340 calls | 80.2%likely range 75.1% to 84.4%, 5,860 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.4%likely range 49.4% to 77.0%, 97 answers | 85.1%likely range 77.1% to 90.6%, 102 answers |
| Reception and admin team | 93.7%likely range 82.7% to 97.9%, 102 answers | 91.5%likely range 84.8% to 95.4%, 104 answers |
| Having a preferred professional | 25.3%likely range 15.1% to 39.3%, 107 answers | 16.7%likely range 10.9% to 24.7%, 107 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.2%likely range 77.1% to 95.3%, 105 answers | 94.1%likely range 87.8% to 97.2%, 100 answers |
| Contacting the practice | 75.9%likely range 61.9% to 85.9%, 105 answers | 87.4%likely range 79.9% to 92.4%, 105 answers |
| Wait for an appointment | 61.6%likely range 46.3% to 74.9%, 93 answers | 87.0%likely range 79.0% to 92.2%, 97 answers |
| Being listened to | 92.4%likely range 81.1% to 97.2%, 105 answers | 92.4%likely range 85.7% to 96.1%, 102 answers |
| Care and concern | 92.7%likely range 81.5% to 97.4%, 104 answers | 86.1%likely range 78.3% to 91.4%, 103 answers |
| Confidence and trust | 97.1%likely range 87.6% to 99.4%, 105 answers | 89.0%likely range 81.6% to 93.6%, 101 answers |
| Involvement in decisions | 97.1%likely range 87.4% to 99.4%, 102 answers | 94.7%likely range 88.4% to 97.6%, 96 answers |
| Needs met | 93.0%likely range 82.0% to 97.5%, 105 answers | 90.7%likely range 83.6% to 94.9%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 89.3% to 98.3%, 92 patients | 95.0%likely range 88.9% to 97.9%, 101 patients |
| Children at 18 months | 89.1%likely range 81.5% to 93.8%, 101 patients | 87.9%likely range 80.8% to 92.7%, 116 patients |
| Children at 5 years | 93.9%likely range 88.4% to 96.9%, 131 patients | 88.8%likely range 81.4% to 93.5%, 107 patients |
| Women aged 25 to 49 | 70.7%likely range 68.8% to 72.5%, 2,358 patients | 79.9%likely range 78.1% to 81.5%, 2,062 patients |
| Women aged 50 to 64 | 77.6%likely range 75.5% to 79.6%, 1,519 patients | 80.7%likely range 78.4% to 82.8%, 1,202 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,241August 2026 | 12,005August 2026 |
| Primary care network | Gordano Valley PCN | Gordano Valley PCN |
| Phone | 01275 841630 | 01275 868500 |
| Friends and Family Test (its own feedback) | 92.2% good or very good374 answers, June 2026 | 95.0% good or very good382 answers, June 2026 |
| Appointments (one month) | 6,068 in August 2026Same day 28.8%; face to face 71.8% | 5,253 in August 2026Same day 28.4%; face to face 59.7% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.9 qualified permanent11.8 including trainees and locums1,583 patients per permanent GP | 5.1 qualified permanent7.0 including trainees and locums2,350 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.