Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Penshurst Gardens Surgery and Lane End Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Penshurst Gardens SurgeryHA8 9TN× | Lane End Medical GroupHA8 9GJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.8likely range 62.9 to 74.0113 survey answers | 73.3likely range 60.9 to 82.6106 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.1%likely range 58.0% to 73.4%, 113 answers | 69.4%likely range 51.8% to 82.6%, 106 answers |
| Access (mean of the two below) | 74.8%likely range 69.5% to 78.9% | 82.2%likely range 78.7% to 85.2% |
| Appointments within two weeks of booking | 84.4%likely range 76.1% to 90.2%, 1,558 appointments | 93.2%likely range 90.5% to 95.1%, 7,183 appointmentsClearly higher |
| Calls answered by the practice | 65.1%likely range 58.6% to 71.0%, 4,695 calls | 71.1%likely range 64.7% to 76.8%, 4,469 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.5%likely range 28.0% to 43.9%, 108 answers | 39.2%likely range 23.8% to 57.1%, 100 answers |
| Reception and admin team | 67.5%likely range 59.4% to 74.6%, 112 answers | 84.6%likely range 67.9% to 93.4%, 102 answers |
| Having a preferred professional | 32.8%likely range 25.7% to 40.8%, 114 answers | 37.4%likely range 22.7% to 54.9%, 106 answers |
| Seeing your preferred professional | 49.5%likely range 36.3% to 62.7%, 42 answers | 42.9%likely range 20.9% to 68.1%, 46 answers |
| Knowing the next step | 79.5%likely range 72.1% to 85.4%, 111 answers | 81.6%likely range 64.0% to 91.7%, 98 answers |
| Contacting the practice | 57.1%likely range 48.9% to 64.9%, 113 answers | 62.8%likely range 45.0% to 77.6%, 103 answers |
| Wait for an appointment | 47.7%likely range 39.1% to 56.3%, 100 answers | 69.3%likely range 50.7% to 83.2%, 95 answers |
| Being listened to | 87.1%likely range 80.5% to 91.7%, 109 answers | 84.3%likely range 67.3% to 93.3%, 100 answers |
| Care and concern | 83.7%likely range 76.6% to 88.9%, 109 answers | 80.4%likely range 63.0% to 90.8%, 101 answers |
| Confidence and trust | 93.9%likely range 88.6% to 96.8%, 109 answers | 95.7%likely range 81.7% to 99.1%, 100 answers |
| Involvement in decisions | 87.6%likely range 80.8% to 92.2%, 103 answers | 95.0%likely range 79.9% to 98.9%, 92 answers |
| Needs met | 81.5%likely range 74.1% to 87.1%, 107 answers | 84.0%likely range 66.8% to 93.2%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.5%likely range 62.6% to 80.6%, 91 patients | 88.8%likely range 83.3% to 92.6%, 178 patients |
| Children at 18 months | 74.1%likely range 63.9% to 82.2%, 85 patients | 80.0%likely range 73.2% to 85.4%, 165 patients |
| Children at 5 years | 61.4%likely range 50.9% to 70.9%, 88 patients | 83.0%likely range 76.7% to 87.9%, 171 patients |
| Women aged 25 to 49 | 53.7%likely range 51.1% to 56.3%, 1,435 patients | 54.5%likely range 52.6% to 56.4%, 2,523 patients |
| Women aged 50 to 64 | 69.6%likely range 65.8% to 73.2%, 583 patients | 65.3%likely range 62.3% to 68.2%, 988 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,383August 2026 | 14,333August 2026 |
| Primary care network | Barnet 4 PCN | Barnet 4 PCN |
| Phone | 020 89583141 | 020 89584233 |
| Friends and Family Test (its own feedback) | 89.3% good or very good206 answers, June 2026 | 92.9% good or very good326 answers, June 2026 |
| Appointments (one month) | 2,127 in August 2026Same day 29.3%; face to face 81.9% | 7,495 in August 2026Same day 69.4%; face to face 29.5% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums3,461 patients per permanent GP | 5.7 qualified permanent8.7 including trainees and locums2,529 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.