Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Peartree Lane Surgery and The Garden City Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Peartree Lane SurgeryAL7 3UJ× | The Garden City PracticeAL8 6EH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.8likely range 50.6 to 75.1106 survey answers | 77.5likely range 69.4 to 83.7103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.1%likely range 42.3% to 77.2%, 106 answers | 75.4%likely range 64.0% to 84.2%, 103 answers |
| Access (mean of the two below) | 70.0%likely range 66.4% to 73.3% | 82.1%likely range 78.5% to 85.0%Clearly higher |
| Appointments within two weeks of booking | 68.6%likely range 63.4% to 73.4%, 4,963 appointments | 98.8%likely range 95.1% to 99.7%, 1,975 appointmentsClearly higher |
| Calls answered by the practice | 71.3%likely range 66.4% to 75.7%, 7,533 calls | 65.2%likely range 59.0% to 71.0%, 4,994 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.4%likely range 22.9% to 58.7%, 101 answers | 44.6%likely range 33.1% to 56.8%, 98 answers |
| Reception and admin team | 74.8%likely range 55.2% to 87.7%, 100 answers | 85.0%likely range 74.4% to 91.7%, 100 answers |
| Having a preferred professional | 23.0%likely range 11.0% to 41.8%, 106 answers | 25.1%likely range 16.3% to 36.6%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.3%likely range 61.4% to 91.3%, 102 answers | 75.8%likely range 64.0% to 84.6%, 98 answers |
| Contacting the practice | 61.9%likely range 42.8% to 77.9%, 104 answers | 65.9%likely range 53.9% to 76.2%, 101 answers |
| Wait for an appointment | 52.8%likely range 33.3% to 71.4%, 91 answers | 76.7%likely range 64.0% to 85.9%, 85 answers |
| Being listened to | 82.3%likely range 63.3% to 92.6%, 100 answers | 90.7%likely range 80.8% to 95.7%, 94 answers |
| Care and concern | 80.3%likely range 61.2% to 91.4%, 100 answers | 86.2%likely range 75.3% to 92.7%, 93 answers |
| Confidence and trust | 89.6%likely range 71.3% to 96.8%, 95 answers | 92.3%likely range 82.9% to 96.7%, 95 answers |
| Involvement in decisions | 84.9%likely range 65.7% to 94.3%, 95 answers | 95.2%likely range 86.3% to 98.4%, 89 answers |
| Needs met | 81.3%likely range 62.4% to 92.0%, 101 answers | 97.1%likely range 89.4% to 99.2%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 88.6% to 96.1%, 179 patients | 84.3%likely range 77.7% to 89.2%, 153 patients |
| Children at 18 months | 89.7%likely range 84.7% to 93.1%, 203 patients | 89.4%likely range 83.7% to 93.3%, 161 patients |
| Children at 5 years | 88.7%likely range 83.7% to 92.4%, 204 patients | 89.3%likely range 83.3% to 93.3%, 149 patients |
| Women aged 25 to 49 | 67.6%likely range 66.1% to 69.1%, 3,605 patients | 71.1%likely range 69.3% to 72.9%, 2,481 patients |
| Women aged 50 to 64 | 74.6%likely range 72.5% to 76.6%, 1,757 patients | 75.0%likely range 72.4% to 77.5%, 1,102 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,711August 2026 | 12,691August 2026 |
| Primary care network | Welwyn Garden City A PCN | Welwyn Garden City A PCN |
| Phone | 01707 329292 | 01707 321500 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.3% good or very good15 answers, June 2026 |
| Appointments (one month) | 7,594 in August 2026Same day 38.6%; face to face 68.3% | 4,966 in August 2026Same day 40.0%; face to face 74.4% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent9.0 including trainees and locums2,298 patients per permanent GP | 4.3 qualified permanent6.0 including trainees and locums2,974 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.