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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Paxton Medical Group and Prenton & Woodchurch Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasurePaxton Medical GroupCH41 0DD×Prenton & Woodchurch Medical CentreCH43 0TS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.9likely range 63.8 to 90.5120 survey answers88.6likely range 84.1 to 91.594 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good85.2%likely range 57.9% to 96.0%, 120 answers89.3%likely range 83.7% to 93.2%, 94 answers
Access (mean of the two below)77.5%likely range 74.9% to 79.8%86.9%likely range 79.6% to 89.4%
Appointments within two weeks of booking87.5%likely range 83.8% to 90.4%, 6,106 appointments96.4%likely range 89.1% to 98.9%, 1,074 appointments
Calls answered by the practice67.5%likely range 63.8% to 71.0%, 13,368 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone65.0%likely range 37.3% to 85.3%, 112 answers83.2%likely range 76.8% to 88.1%, 94 answers
Reception and admin team83.2%likely range 55.2% to 95.2%, 116 answers89.9%likely range 84.4% to 93.6%, 93 answers
Having a preferred professional22.5%likely range 7.8% to 50.0%, 121 answers27.3%likely range 21.0% to 34.6%, 92 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step85.3%likely range 57.2% to 96.2%, 114 answers93.3%likely range 88.2% to 96.3%, 86 answers
Contacting the practice82.9%likely range 55.2% to 95.0%, 118 answers87.3%likely range 81.3% to 91.5%, 93 answers
Wait for an appointment79.8%likely range 50.5% to 93.9%, 107 answers85.5%likely range 79.1% to 90.2%, 88 answers
Being listened to88.3%likely range 60.7% to 97.4%, 115 answers86.3%likely range 80.3% to 90.7%, 93 answers
Care and concern85.3%likely range 57.5% to 96.1%, 116 answers90.9%likely range 85.5% to 94.5%, 91 answers
Confidence and trust99.6%likely range 75.0% to 100.0%, 114 answers91.9%likely range 86.6% to 95.2%, 90 answers
Involvement in decisions99.6%likely range 74.5% to 100.0%, 111 answers92.7%likely range 87.3% to 95.9%, 83 answers
Needs met96.5%likely range 70.7% to 99.7%, 114 answers94.2%likely range 89.5% to 96.8%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.7%likely range 76.9% to 88.8%, 147 patients91.2%likely range 77.0% to 97.0%, 34 patients
Children at 18 months80.5%likely range 73.6% to 86.0%, 154 patients86.8%likely range 72.7% to 94.2%, 38 patients
Children at 5 years78.0%likely range 71.8% to 83.2%, 200 patients84.4%likely range 68.2% to 93.1%, 32 patients
Women aged 25 to 4973.0%likely range 71.5% to 74.5%, 3,301 patients64.5%likely range 60.8% to 68.0%, 673 patients
Women aged 50 to 6477.8%likely range 75.9% to 79.5%, 1,965 patients72.0%likely range 67.1% to 76.5%, 354 patients
Facts (NHS England, not part of the grade)
Registered patients20,629August 20264,117August 2026
Primary care networkHealthier Neighbourhoods PCNHealthier Neighbourhoods PCN
Phone0151 65216880151 6087666
Friends and Family Test (its own feedback)No results for June 202699.1% good or very good106 answers, June 2026
Appointments (one month)11,060 in August 2026Same day 54.0%; face to face 55.9%1,710 in August 2026Same day 39.6%; face to face 79.1%
Antibiotic items per STAR-PU (one year)1.05England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.5 qualified permanent17.3 including trainees and locums2,422 patients per permanent GPNo valid GP records for August 2026
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences