Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Paxton Green Group Practice and The Old Dairy Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Paxton Green Group PracticeSE21 8AU× | The Old Dairy Health CentreSE21 8SZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.0likely range 71.7 to 95.594 survey answers | 82.7likely range 78.7 to 85.8107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 87.5%likely range 62.8% to 96.7%, 94 answers | 83.2%likely range 78.5% to 87.0%, 107 answers |
| Access (mean of the two below) | 92.5%likely range 90.2% to 94.2%Clearly higher | 81.4%likely range 73.5% to 86.5% |
| Appointments within two weeks of booking | 96.0%likely range 93.8% to 97.4%, 7,130 appointments | 89.4%likely range 77.2% to 95.5%, 691 appointments |
| Calls answered by the practice | 89.0%likely range 84.9% to 92.1%, 6,141 callsClearly higher | 73.3%likely range 63.1% to 81.5%, 1,783 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 77.5%likely range 51.0% to 91.9%, 88 answers | 67.8%likely range 61.8% to 73.3%, 91 answers |
| Reception and admin team | 95.2%likely range 71.5% to 99.4%, 90 answers | 86.5%likely range 82.1% to 90.0%, 104 answers |
| Having a preferred professional | 39.9%likely range 19.5% to 64.5%, 93 answers | 38.5%likely range 33.2% to 44.2%, 108 answers |
| Seeing your preferred professional | 65.6%likely range 28.5% to 90.1%, 38 answers | 48.1%likely range 39.2% to 57.2%, 43 answers |
| Knowing the next step | 85.8%likely range 60.2% to 96.0%, 90 answers | 89.1%likely range 85.0% to 92.2%, 105 answers |
| Contacting the practice | 82.7%likely range 57.3% to 94.5%, 93 answers | 84.2%likely range 79.6% to 88.0%, 106 answers |
| Wait for an appointment | 82.3%likely range 55.0% to 94.7%, 82 answers | 67.7%likely range 61.9% to 73.0%, 97 answers |
| Being listened to | 99.1%likely range 76.9% to 100.0%, 89 answers | 94.3%likely range 91.0% to 96.5%, 102 answers |
| Care and concern | 98.1%likely range 75.5% to 99.9%, 89 answers | 92.0%likely range 88.3% to 94.6%, 104 answers |
| Confidence and trust | 99.5%likely range 77.7% to 100.0%, 90 answers | 96.4%likely range 93.6% to 98.0%, 105 answers |
| Involvement in decisions | 94.4%likely range 68.8% to 99.2%, 81 answers | 95.8%likely range 92.7% to 97.6%, 101 answers |
| Needs met | 97.3%likely range 74.3% to 99.8%, 89 answers | 93.9%likely range 90.5% to 96.1%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.0%likely range 77.1% to 87.6%, 194 patients | 90.0%likely range 79.9% to 95.3%, 60 patients |
| Children at 18 months | 72.3%likely range 65.5% to 78.2%, 188 patients | 93.2%likely range 81.8% to 97.7%, 44 patients |
| Children at 5 years | 66.8%likely range 60.1% to 72.9%, 205 patients | 89.1%likely range 79.1% to 94.6%, 64 patients |
| Women aged 25 to 49 | 69.2%likely range 67.7% to 70.6%, 3,949 patients | 77.9%likely range 75.3% to 80.3%, 1,059 patients |
| Women aged 50 to 64 | 72.7%likely range 70.6% to 74.6%, 1,843 patients | 80.4%likely range 77.1% to 83.3%, 612 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,309August 2026 | 5,906August 2026 |
| Primary care network | Croxted PCN | Croxted PCN |
| Phone | 020 86706878 | 020 87618070 |
| Friends and Family Test (its own feedback) | 100.0% good or very good20 answers, June 2026 | 99.0% good or very good104 answers, June 2026 |
| Appointments (one month) | 8,710 in August 2026Same day 50.3%; face to face 43.0% | 1,815 in August 2026Same day 15.8%; face to face 68.8% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.4 qualified permanent15.7 including trainees and locums2,287 patients per permanent GP | 3.5 qualified permanent4.6 including trainees and locums1,678 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.