Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Parrock Street Surgery and Gravesend Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Parrock Street SurgeryDA12 1EN× | Gravesend Medical CentreDA12 2EN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 64.1 to 72.587 survey answers | 69.9likely range 51.8 to 83.187 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.6%likely range 57.8% to 65.3%, 87 answers | 66.0%likely range 40.3% to 84.8%, 87 answers |
| Access (mean of the two below) | 89.2%likely range 71.9% to 90.4% | 78.7%likely range 74.0% to 82.2% |
| Appointments within two weeks of booking | 98.7%likely range 81.4% to 99.9%, 298 appointments | 88.2%likely range 83.5% to 91.7%, 3,597 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.7%likely range 40.7% to 48.8%, 79 answers | 55.6%likely range 30.8% to 77.9%, 83 answers |
| Reception and admin team | 75.3%likely range 71.7% to 78.5%, 82 answers | 78.1%likely range 51.2% to 92.4%, 83 answers |
| Having a preferred professional | 34.3%likely range 30.7% to 38.0%, 87 answers | 37.8%likely range 17.6% to 63.4%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 13.1%likely range 1.6% to 57.7%, 31 answers |
| Knowing the next step | 69.3%likely range 65.5% to 72.9%, 80 answers | 78.7%likely range 51.6% to 92.7%, 82 answers |
| Contacting the practice | 53.5%likely range 49.5% to 57.4%, 83 answers | 65.2%likely range 39.3% to 84.4%, 85 answers |
| Wait for an appointment | 38.2%likely range 34.1% to 42.5%, 70 answers | 37.5%likely range 16.6% to 64.4%, 76 answers |
| Being listened to | 77.6%likely range 74.0% to 80.7%, 80 answers | 79.9%likely range 53.3% to 93.3%, 84 answers |
| Care and concern | 77.4%likely range 73.9% to 80.6%, 79 answers | 78.4%likely range 51.6% to 92.5%, 83 answers |
| Confidence and trust | 84.4%likely range 81.2% to 87.1%, 77 answers | 78.8%likely range 51.8% to 92.8%, 82 answers |
| Involvement in decisions | 83.3%likely range 80.0% to 86.2%, 76 answers | 87.2%likely range 60.0% to 96.9%, 78 answers |
| Needs met | 82.3%likely range 79.0% to 85.2%, 79 answers | 80.6%likely range 53.1% to 93.8%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 64.6% to 98.5%, 12 patients | 79.0%likely range 73.6% to 83.5%, 257 patients |
| Children at 18 months | 52.2%likely range 33.0% to 70.8%, 23 patients | 73.0%likely range 67.3% to 78.1%, 256 patients |
| Children at 5 years | 59.3%likely range 40.7% to 75.5%, 27 patients | 68.1%likely range 61.9% to 73.7%, 238 patients |
| Women aged 25 to 49 | 62.7%likely range 57.7% to 67.4%, 378 patients | 58.1%likely range 56.5% to 59.8%, 3,448 patients |
| Women aged 50 to 64 | 73.4%likely range 66.0% to 79.7%, 158 patients | 70.9%likely range 68.2% to 73.5%, 1,141 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,049August 2026 | 16,802August 2026 |
| Primary care network | Gravesend Central PCN | Gravesend Central PCN |
| Phone | 01474 567888 | 01474 534123 |
| Friends and Family Test (its own feedback) | 93.8% good or very good48 answers, June 2026 | 87.8% good or very good320 answers, June 2026 |
| Appointments (one month) | 309 in August 2026Same day 68.6%; face to face 46.9% | 4,002 in August 2026Same day 32.6%; face to face 59.8% |
| Antibiotic items per STAR-PU (one year) | 0.46England 0.74, April 2025 to March 2026 | 0.44England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.5 qualified permanent0.5 including trainees and locums | 7.3 qualified permanent11.1 including trainees and locums2,302 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.