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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Parkside Medical Centre and Bedford Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureParkside Medical CentreMK3 6EN×Bedford Street SurgeryMK2 2TX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade61.8likely range 55.7 to 67.6114 survey answers75.5likely range 61.1 to 85.488 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good55.6%likely range 47.2% to 63.7%, 114 answers72.3%likely range 51.8% to 86.4%, 88 answers
Access (mean of the two below)76.1%likely range 70.5% to 80.6%82.9%likely range 79.4% to 85.6%
Appointments within two weeks of booking79.8%likely range 71.0% to 86.4%, 1,574 appointments91.4%likely range 86.8% to 94.4%, 3,254 appointmentsClearly higher
Calls answered by the practice72.3%likely range 65.2% to 78.5%, 3,522 calls74.3%likely range 69.1% to 78.8%, 6,459 calls
More survey questions (not part of the grade)
Getting through on the phone38.5%likely range 30.6% to 47.1%, 109 answers47.3%likely range 28.5% to 67.0%, 85 answers
Reception and admin team77.5%likely range 69.7% to 83.8%, 111 answers80.4%likely range 59.8% to 91.9%, 84 answers
Having a preferred professional19.2%likely range 13.5% to 26.6%, 114 answers54.8%likely range 35.1% to 73.1%, 87 answers
Seeing your preferred professionalNot shown: fewer than 30 answers17.4%likely range 4.6% to 47.9%, 41 answers
Knowing the next step78.8%likely range 70.9% to 85.0%, 107 answers79.9%likely range 58.4% to 91.8%, 78 answers
Contacting the practice52.2%likely range 43.8% to 60.4%, 113 answers70.0%likely range 49.5% to 84.7%, 88 answers
Wait for an appointment70.1%likely range 61.0% to 77.9%, 92 answers53.5%likely range 32.2% to 73.6%, 72 answers
Being listened to64.1%likely range 55.5% to 71.8%, 108 answers82.2%likely range 61.5% to 93.1%, 82 answers
Care and concern64.4%likely range 55.9% to 72.1%, 109 answers81.2%likely range 60.4% to 92.4%, 82 answers
Confidence and trust78.9%likely range 71.0% to 85.2%, 105 answers91.9%likely range 73.0% to 97.9%, 82 answers
Involvement in decisions74.9%likely range 66.4% to 81.9%, 100 answers89.1%likely range 68.8% to 96.8%, 78 answers
Needs met77.7%likely range 69.7% to 84.1%, 105 answers92.4%likely range 73.3% to 98.2%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.7%likely range 89.6% to 98.3%, 94 patients90.0%likely range 84.6% to 93.7%, 170 patients
Children at 18 months94.0%likely range 85.6% to 97.7%, 67 patients81.7%likely range 75.5% to 86.6%, 186 patients
Children at 5 years88.3%likely range 80.7% to 93.2%, 103 patients77.6%likely range 71.2% to 82.9%, 192 patients
Women aged 25 to 4969.9%likely range 67.7% to 72.1%, 1,677 patients56.2%likely range 54.5% to 57.9%, 3,295 patients
Women aged 50 to 6478.2%likely range 75.3% to 80.9%, 830 patients65.8%likely range 63.1% to 68.5%, 1,209 patients
Facts (NHS England, not part of the grade)
Registered patients9,756August 202616,147August 2026
Primary care networkSouth West PCNSouth West PCN
Phone01908 37534101908 658850
Friends and Family Test (its own feedback)No results for June 202689.2% good or very good166 answers, June 2026
Appointments (one month)4,033 in August 2026Same day 49.9%; face to face 75.2%5,693 in August 2026Same day 44.4%; face to face 91.8%
Antibiotic items per STAR-PU (one year)0.46England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.4 qualified permanent4.4 including trainees and locums2,898 patients per permanent GP4.6 qualified permanent4.6 including trainees and locums3,500 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences