Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Parkside Group Practice and Keston Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Parkside Group PracticeCR2 6EX× | Keston Medical PracticeCR8 2YL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.6likely range 66.0 to 84.8105 survey answers | 69.6likely range 50.2 to 83.0110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.8%likely range 63.4% to 89.9%, 105 answers | 67.4%likely range 39.8% to 86.6%, 110 answers |
| Access (mean of the two below) | 72.3%likely range 67.7% to 76.1% | 74.4%likely range 70.8% to 77.7% |
| Appointments within two weeks of booking | 87.4%likely range 81.3% to 91.7%, 2,429 appointmentsClearly higher | 71.8%likely range 66.5% to 76.6%, 4,655 appointments |
| Calls answered by the practice | 57.0%likely range 50.3% to 63.5%, 4,430 calls | 77.0%likely range 71.9% to 81.3%, 6,396 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.2%likely range 33.5% to 66.8%, 97 answers | 28.7%likely range 10.1% to 58.8%, 93 answers |
| Reception and admin team | 79.3%likely range 62.6% to 89.7%, 102 answers | 79.0%likely range 49.7% to 93.5%, 102 answers |
| Having a preferred professional | 21.5%likely range 10.9% to 38.1%, 104 answers | 20.1%likely range 6.3% to 48.5%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.8%likely range 72.3% to 95.2%, 101 answers | 93.2%likely range 65.0% to 99.0%, 100 answers |
| Contacting the practice | 73.5%likely range 56.5% to 85.5%, 103 answers | 67.1%likely range 39.0% to 86.7%, 105 answers |
| Wait for an appointment | 72.1%likely range 54.0% to 85.0%, 92 answers | 56.8%likely range 29.3% to 80.6%, 96 answers |
| Being listened to | 90.2%likely range 75.5% to 96.5%, 104 answers | 76.4%likely range 47.0% to 92.2%, 101 answers |
| Care and concern | 85.6%likely range 70.1% to 93.8%, 105 answers | 75.3%likely range 46.0% to 91.6%, 101 answers |
| Confidence and trust | 99.1%likely range 88.1% to 99.9%, 105 answers | 80.9%likely range 51.8% to 94.3%, 103 answers |
| Involvement in decisions | 97.8%likely range 85.5% to 99.7%, 98 answers | 83.4%likely range 52.9% to 95.7%, 94 answers |
| Needs met | 97.1%likely range 85.1% to 99.5%, 105 answers | 81.9%likely range 52.6% to 94.9%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.7%likely range 76.6% to 89.0%, 135 patients | 83.2%likely range 78.6% to 86.9%, 309 patients |
| Children at 18 months | 77.5%likely range 70.2% to 83.4%, 151 patients | 83.8%likely range 79.2% to 87.6%, 297 patients |
| Children at 5 years | 72.9%likely range 65.7% to 79.1%, 166 patients | 75.1%likely range 69.8% to 79.8%, 285 patients |
| Women aged 25 to 49 | 68.3%likely range 66.5% to 70.0%, 2,711 patients | 61.0%likely range 59.7% to 62.4%, 4,931 patients |
| Women aged 50 to 64 | 81.2%likely range 78.9% to 83.3%, 1,215 patients | 71.1%likely range 69.1% to 73.1%, 2,013 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,461August 2026 | 25,034August 2026 |
| Primary care network | Keston Moorings & Parkside PCN | Keston Moorings & Parkside PCN |
| Phone | 020 86802588 | 020 86608292 |
| Friends and Family Test (its own feedback) | 91.3% good or very good207 answers, June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 3,815 in August 2026Same day 42.6%; face to face 64.6% | 6,358 in August 2026Same day 45.7%; face to face 48.5% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent10.7 including trainees and locums2,069 patients per permanent GP | 10.0 qualified permanent15.8 including trainees and locums2,498 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.