Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Park Road Medical Centre’s Practice Grade is clearly higher than Maldon Road Surgery’s: its likely range lies wholly above.
| Measure | Park Road Medical CentreSM6 8AW× | Maldon Road SurgerySM6 8BL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.9likely range 88.4 to 92.8121 survey answersClearly higher | 85.2likely range 81.6 to 88.0102 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.3%likely range 87.4% to 92.7%, 121 answers | 85.8%likely range 81.5% to 89.2%, 102 answers |
| Access (mean of the two below) | 92.0%likely range 87.2% to 94.9% | 83.7%likely range 77.0% to 88.2% |
| Appointments within two weeks of booking | 99.2%likely range 94.1% to 99.9%, 1,254 appointmentsClearly higher | 87.0%likely range 78.0% to 92.6%, 1,250 appointments |
| Calls answered by the practice | 84.8%likely range 76.5% to 90.5%, 2,103 calls | 80.6%likely range 70.8% to 87.7%, 1,725 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.6%likely range 77.8% to 84.8%, 117 answers | 74.2%likely range 68.9% to 78.9%, 93 answers |
| Reception and admin team | 90.8%likely range 87.9% to 93.1%, 119 answers | 95.8%likely range 93.0% to 97.6%, 100 answers |
| Having a preferred professional | 40.8%likely range 36.5% to 45.2%, 119 answers | 42.6%likely range 37.2% to 48.1%, 102 answers |
| Seeing your preferred professional | 73.5%likely range 67.4% to 78.8%, 58 answers | 58.4%likely range 49.8% to 66.6%, 43 answers |
| Knowing the next step | 93.0%likely range 90.3% to 94.9%, 119 answers | 92.8%likely range 89.3% to 95.2%, 100 answers |
| Contacting the practice | 92.3%likely range 89.5% to 94.3%, 120 answers | 86.7%likely range 82.4% to 90.0%, 101 answers |
| Wait for an appointment | 94.0%likely range 91.4% to 95.8%, 112 answers | 77.0%likely range 71.7% to 81.6%, 90 answers |
| Being listened to | 96.4%likely range 94.3% to 97.7%, 119 answers | 90.0%likely range 86.2% to 92.9%, 100 answers |
| Care and concern | 93.5%likely range 90.9% to 95.4%, 119 answers | 87.6%likely range 83.5% to 90.8%, 100 answers |
| Confidence and trust | 94.7%likely range 92.3% to 96.4%, 119 answers | 95.1%likely range 92.1% to 97.0%, 100 answers |
| Involvement in decisions | 94.7%likely range 92.2% to 96.4%, 114 answers | 97.5%likely range 95.1% to 98.8%, 95 answers |
| Needs met | 93.1%likely range 90.4% to 95.0%, 117 answers | 100.0%likely range 98.8% to 100.0%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.0%likely range 69.2% to 90.2%, 50 patients | 90.6%likely range 79.7% to 95.9%, 53 patients |
| Children at 18 months | 86.8%likely range 72.7% to 94.2%, 38 patients | 81.6%likely range 66.6% to 90.8%, 38 patients |
| Children at 5 years | 70.8%likely range 56.8% to 81.8%, 48 patients | 78.9%likely range 66.7% to 87.5%, 57 patients |
| Women aged 25 to 49 | 66.1%likely range 63.1% to 69.0%, 992 patients | 74.8%likely range 71.9% to 77.6%, 882 patients |
| Women aged 50 to 64 | 82.0%likely range 77.9% to 85.4%, 399 patients | 82.3%likely range 78.3% to 85.7%, 407 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,979August 2026 | 4,764August 2026 |
| Primary care network | Wallington PCN | Wallington PCN |
| Phone | 020 86474485 | 020 86474622 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good39 answers, June 2026 |
| Appointments (one month) | 1,813 in August 2026Same day 44.8%; face to face 67.2% | No figures for August 2026 |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.4 including trainees and locums4,668 patients per permanent GP | 2.3 qualified permanent2.3 including trainees and locums2,089 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.