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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Parbold Surgery’s Practice Grade is clearly higher than Burscough Family Practice’s: its likely range lies wholly above.

A page for this pair

MeasureParbold SurgeryWN8 7DN×Burscough Family PracticeL40 4LA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.2likely range 88.7 to 93.0137 survey answersClearly higher86.4likely range 83.7 to 88.4114 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good95.9%likely range 92.9% to 97.7%, 137 answersClearly higher84.8%likely range 81.8% to 87.3%, 114 answers
Access (mean of the two below)80.2%likely range 75.2% to 84.1%89.9%likely range 84.6% to 93.2%Clearly higher
Appointments within two weeks of booking81.0%likely range 73.1% to 87.0%, 1,823 appointments94.9%likely range 88.6% to 97.8%, 1,486 appointmentsClearly higher
Calls answered by the practice79.2%likely range 73.1% to 84.2%, 4,259 calls84.9%likely range 76.2% to 90.8%, 1,939 calls
More survey questions (not part of the grade)
Getting through on the phone91.9%likely range 88.0% to 94.6%, 132 answers85.2%likely range 82.2% to 87.8%, 107 answers
Reception and admin team98.0%likely range 95.5% to 99.1%, 135 answers95.3%likely range 93.3% to 96.7%, 109 answers
Having a preferred professional35.5%likely range 30.1% to 41.3%, 137 answers26.4%likely range 23.1% to 29.9%, 114 answers
Seeing your preferred professional26.6%likely range 18.8% to 36.2%, 49 answersNot shown: fewer than 30 answers
Knowing the next step97.0%likely range 94.2% to 98.5%, 134 answers89.2%likely range 86.6% to 91.4%, 113 answers
Contacting the practice91.6%likely range 87.7% to 94.3%, 136 answers84.5%likely range 81.5% to 87.1%, 114 answers
Wait for an appointment72.6%likely range 66.7% to 77.7%, 124 answers79.1%likely range 75.7% to 82.2%, 106 answers
Being listened to96.1%likely range 93.1% to 97.9%, 132 answers90.1%likely range 87.5% to 92.2%, 112 answers
Care and concern96.1%likely range 93.1% to 97.9%, 132 answers88.2%likely range 85.4% to 90.5%, 112 answers
Confidence and trust97.9%likely range 95.4% to 99.0%, 135 answers92.3%likely range 89.9% to 94.1%, 109 answers
Involvement in decisions97.1%likely range 94.2% to 98.6%, 126 answers89.7%likely range 87.1% to 91.9%, 108 answers
Needs met95.7%likely range 92.6% to 97.5%, 135 answers88.1%likely range 85.3% to 90.4%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.9%likely range 74.7% to 95.6%, 36 patients86.0%likely range 73.8% to 93.0%, 50 patients
Children at 18 months93.5%likely range 82.5% to 97.8%, 46 patients94.3%likely range 84.6% to 98.1%, 53 patients
Children at 5 years89.8%likely range 79.5% to 95.3%, 59 patients88.2%likely range 73.4% to 95.3%, 34 patients
Women aged 25 to 4977.8%likely range 75.0% to 80.5%, 875 patients77.0%likely range 73.3% to 80.3%, 556 patients
Women aged 50 to 6480.4%likely range 77.5% to 83.1%, 766 patients77.5%likely range 72.4% to 81.9%, 293 patients
Facts (NHS England, not part of the grade)
Registered patients6,951August 20263,538August 2026
Primary care networkNorthern Parishes PCNNorthern Parishes PCN
Phone01257 44081701704 396020
Friends and Family Test (its own feedback)98.0% good or very good197 answers, June 202696.2% good or very good104 answers, June 2026
Appointments (one month)3,253 in August 2026Same day 36.7%; face to face 82.5%1,829 in August 2026Same day 27.7%; face to face 37.9%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent9.8 including trainees and locums1,738 patients per permanent GP1.1 qualified permanent1.6 including trainees and locums3,184 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences