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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Paddington Green Health Centre and Connaught Square Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasurePaddington Green Health CentreW2 1LQ×Connaught Square PracticeW2 2HL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.7likely range 66.6 to 89.488 survey answers67.0likely range 55.3 to 76.6102 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good77.2%likely range 57.1% to 89.6%, 88 answers61.0%likely range 45.7% to 74.4%, 102 answers
Access (mean of the two below)88.8%likely range 86.1% to 91.0%80.8%likely range 65.1% to 87.2%
Appointments within two weeks of booking97.7%likely range 95.5% to 98.8%, 5,500 appointments90.3%likely range 74.6% to 96.7%, 452 appointments
Calls answered by the practice79.8%likely range 74.8% to 84.1%, 6,016 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone71.0%likely range 50.1% to 85.6%, 84 answers64.5%likely range 48.4% to 78.0%, 92 answers
Reception and admin team80.2%likely range 60.3% to 91.6%, 88 answers74.3%likely range 59.1% to 85.3%, 100 answers
Having a preferred professional30.7%likely range 15.8% to 51.2%, 87 answers23.6%likely range 13.3% to 38.4%, 104 answers
Seeing your preferred professional40.8%likely range 15.6% to 71.9%, 32 answersNot shown: fewer than 30 answers
Knowing the next step78.2%likely range 56.9% to 90.7%, 79 answers75.5%likely range 60.5% to 86.1%, 102 answers
Contacting the practice78.1%likely range 57.4% to 90.5%, 83 answers70.4%likely range 55.3% to 82.1%, 103 answers
Wait for an appointment78.2%likely range 55.7% to 91.1%, 72 answers66.1%likely range 49.1% to 79.8%, 83 answers
Being listened to85.8%likely range 65.8% to 95.0%, 82 answers80.2%likely range 65.2% to 89.8%, 96 answers
Care and concern85.1%likely range 64.9% to 94.6%, 82 answers77.1%likely range 61.7% to 87.6%, 95 answers
Confidence and trust88.7%likely range 68.9% to 96.5%, 80 answers89.8%likely range 75.8% to 96.1%, 91 answers
Involvement in decisions85.0%likely range 64.7% to 94.6%, 81 answers87.6%likely range 73.0% to 94.9%, 89 answers
Needs met83.1%likely range 61.9% to 93.7%, 77 answers88.6%likely range 74.8% to 95.3%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.2%likely range 75.7% to 92.5%, 65 patients79.7%likely range 69.2% to 87.3%, 74 patients
Children at 18 months70.8%likely range 59.5% to 80.1%, 72 patients79.4%likely range 67.8% to 87.5%, 63 patients
Children at 5 years54.5%likely range 42.6% to 66.0%, 66 patients69.7%likely range 57.8% to 79.4%, 66 patients
Women aged 25 to 4941.5%likely range 39.7% to 43.4%, 2,737 patients53.5%likely range 51.5% to 55.4%, 2,446 patients
Women aged 50 to 6463.4%likely range 60.0% to 66.7%, 779 patients66.4%likely range 63.2% to 69.5%, 837 patients
Facts (NHS England, not part of the grade)
Registered patients11,712August 202611,002August 2026
Primary care networkRegent Health PCNRegent Health PCN
Phone020 78871600020 74024026
Friends and Family Test (its own feedback)No results for June 202690.0% good or very good20 answers, June 2026
Appointments (one month)7,639 in August 2026Same day 60.3%; face to face 33.7%2,270 in August 2026Same day 24.4%; face to face 74.9%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.41England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent7.8 including trainees and locums1,674 patients per permanent GP1.2 qualified permanent1.2 including trainees and locums8,969 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences