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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Ormskirk Medical Practice and The Elms Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOrmskirk Medical PracticeL39 2BY×The Elms PracticeL39 2BY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.2likely range 75.5 to 85.5136 survey answers86.9likely range 83.2 to 89.6105 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good80.7%likely range 72.8% to 86.7%, 136 answers90.7%likely range 86.2% to 93.9%, 105 answers
Access (mean of the two below)82.1%likely range 78.5% to 84.9%77.8%likely range 71.6% to 82.7%
Appointments within two weeks of booking91.3%likely range 86.1% to 94.7%, 2,546 appointmentsClearly higher72.2%likely range 61.7% to 80.7%, 1,255 appointments
Calls answered by the practice72.7%likely range 67.8% to 77.2%, 7,118 calls83.3%likely range 76.6% to 88.4%, 3,226 calls
More survey questions (not part of the grade)
Getting through on the phone57.2%likely range 48.3% to 65.8%, 133 answers71.9%likely range 65.5% to 77.5%, 99 answers
Reception and admin team91.3%likely range 84.9% to 95.1%, 135 answers96.8%likely range 93.6% to 98.5%, 104 answers
Having a preferred professional31.7%likely range 24.1% to 40.4%, 136 answers37.4%likely range 31.3% to 43.9%, 104 answers
Seeing your preferred professional27.3%likely range 16.2% to 42.1%, 49 answers63.9%likely range 52.7% to 73.8%, 37 answers
Knowing the next step79.4%likely range 71.2% to 85.7%, 131 answers89.8%likely range 85.1% to 93.1%, 104 answers
Contacting the practice73.8%likely range 65.2% to 80.8%, 134 answers85.4%likely range 80.2% to 89.5%, 103 answers
Wait for an appointment79.9%likely range 71.4% to 86.3%, 122 answers81.7%likely range 75.8% to 86.3%, 97 answers
Being listened to89.8%likely range 83.1% to 94.0%, 135 answers95.0%likely range 91.2% to 97.2%, 102 answers
Care and concern88.6%likely range 81.6% to 93.2%, 131 answers92.1%likely range 87.8% to 95.0%, 104 answers
Confidence and trust98.4%likely range 94.1% to 99.6%, 133 answers97.7%likely range 94.7% to 99.0%, 102 answers
Involvement in decisions97.2%likely range 92.4% to 99.0%, 127 answers95.7%likely range 92.1% to 97.7%, 101 answers
Needs met94.5%likely range 88.9% to 97.4%, 135 answers97.1%likely range 94.0% to 98.7%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.6%likely range 85.9% to 97.2%, 78 patients90.3%likely range 75.1% to 96.7%, 31 patients
Children at 18 months91.4%likely range 83.2% to 95.8%, 81 patients78.4%likely range 62.8% to 88.6%, 37 patients
Children at 5 years95.0%likely range 87.8% to 98.0%, 80 patients91.9%likely range 78.7% to 97.2%, 37 patients
Women aged 25 to 4968.4%likely range 65.8% to 70.8%, 1,340 patients70.4%likely range 66.5% to 73.9%, 587 patients
Women aged 50 to 6469.9%likely range 66.8% to 72.7%, 942 patients77.1%likely range 72.9% to 80.9%, 420 patients
Facts (NHS England, not part of the grade)
Registered patients9,662August 20264,495August 2026
Primary care networkOrmskirk PCNOrmskirk PCN
Phone01695 31723401695 588710
Friends and Family Test (its own feedback)92.5% good or very good201 answers, June 202697.3% good or very good112 answers, June 2026
Appointments (one month)3,304 in August 2026Same day 56.8%; face to face 64.6%1,602 in August 2026Same day 43.9%; face to face 63.3%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.5 qualified permanent4.5 including trainees and locums2,131 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums2,218 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences