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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Ormskirk House Surgery and Parkfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOrmskirk House SurgeryWA10 2DJ×Parkfield SurgeryWA10 2DJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.0likely range 81.9 to 91.6113 survey answers90.9likely range 86.0 to 92.7103 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good88.3%likely range 80.1% to 93.4%, 113 answers93.1%likely range 90.2% to 95.2%, 103 answers
Access (mean of the two below)87.1%likely range 80.0% to 89.5%85.5%likely range 70.9% to 89.4%
Appointments within two weeks of booking96.6%likely range 89.5% to 99.0%, 1,092 appointments95.0%likely range 80.4% to 98.9%, 436 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone78.8%likely range 69.1% to 86.1%, 108 answers84.1%likely range 80.2% to 87.4%, 101 answers
Reception and admin team94.5%likely range 87.7% to 97.7%, 109 answers96.6%likely range 94.4% to 98.0%, 103 answers
Having a preferred professional43.8%likely range 34.1% to 54.1%, 112 answers43.3%likely range 38.5% to 48.2%, 101 answers
Seeing your preferred professional62.7%likely range 47.5% to 75.7%, 53 answers58.4%likely range 51.0% to 65.4%, 46 answers
Knowing the next step93.6%likely range 86.5% to 97.1%, 109 answers95.1%likely range 92.4% to 96.8%, 98 answers
Contacting the practice86.3%likely range 77.7% to 91.9%, 113 answers85.1%likely range 81.2% to 88.2%, 101 answers
Wait for an appointment81.9%likely range 72.3% to 88.7%, 104 answers93.9%likely range 91.0% to 95.9%, 98 answers
Being listened to90.6%likely range 82.8% to 95.1%, 111 answers94.9%likely range 92.3% to 96.7%, 102 answers
Care and concern90.2%likely range 82.2% to 94.9%, 109 answers94.1%likely range 91.4% to 96.0%, 101 answers
Confidence and trust93.2%likely range 85.9% to 96.9%, 108 answers98.4%likely range 96.7% to 99.3%, 101 answers
Involvement in decisions96.5%likely range 90.2% to 98.8%, 108 answers98.3%likely range 96.4% to 99.2%, 100 answers
Needs met98.9%likely range 93.9% to 99.8%, 111 answers98.4%likely range 96.7% to 99.3%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months76.5%likely range 63.2% to 86.0%, 51 patients89.3%likely range 72.8% to 96.3%, 28 patients
Children at 18 months70.7%likely range 58.0% to 80.8%, 58 patients85.7%likely range 65.4% to 95.0%, 21 patients
Children at 5 years78.5%likely range 67.0% to 86.7%, 65 patients88.9%likely range 67.2% to 96.9%, 18 patients
Women aged 25 to 4972.7%likely range 69.8% to 75.4%, 962 patients73.6%likely range 68.7% to 78.0%, 341 patients
Women aged 50 to 6474.3%likely range 70.9% to 77.3%, 711 patients81.2%likely range 75.4% to 85.9%, 213 patients
Facts (NHS England, not part of the grade)
Registered patients6,997August 20262,600August 2026
Primary care networkSt Helens Central PCNSt Helens Central PCN
Phone01744 62480801744 624864
Friends and Family Test (its own feedback)88.3% good or very good120 answers, June 202695.6% good or very good45 answers, June 2026
Appointments (one month)1,953 in August 2026Same day 48.5%; face to face 69.4%958 in August 2026Same day 30.0%; face to face 69.7%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums3,280 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums1,500 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences