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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Orchard Croft and Chapelthorpe cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOrchard CroftWF4 5BY×ChapelthorpeWF2 7GP×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.0likely range 60.3 to 78.2104 survey answers75.9likely range 63.0 to 83.799 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good64.8%likely range 51.1% to 76.4%, 104 answers79.8%likely range 61.4% to 90.8%, 99 answers
Access (mean of the two below)81.9%likely range 78.1% to 85.2%Clearly higher66.8%likely range 62.6% to 70.5%
Appointments within two weeks of booking93.0%likely range 89.7% to 95.3%, 4,882 appointmentsClearly higher67.1%likely range 61.4% to 72.2%, 4,426 appointments
Calls answered by the practice70.7%likely range 63.8% to 76.8%, 3,846 calls66.4%likely range 60.3% to 71.9%, 5,200 calls
More survey questions (not part of the grade)
Getting through on the phone40.3%likely range 27.9% to 54.1%, 102 answers29.3%likely range 14.9% to 49.5%, 87 answers
Reception and admin team82.6%likely range 69.9% to 90.6%, 103 answers74.2%likely range 54.6% to 87.3%, 92 answers
Having a preferred professional21.4%likely range 12.5% to 34.3%, 106 answers29.1%likely range 15.4% to 48.1%, 98 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step77.6%likely range 64.0% to 87.0%, 98 answers88.5%likely range 70.7% to 96.1%, 93 answers
Contacting the practice53.4%likely range 40.1% to 66.3%, 105 answers64.8%likely range 45.7% to 80.1%, 96 answers
Wait for an appointment59.6%likely range 45.0% to 72.7%, 91 answers62.9%likely range 42.8% to 79.4%, 86 answers
Being listened to78.4%likely range 64.8% to 87.7%, 97 answers86.8%likely range 68.8% to 95.2%, 94 answers
Care and concern83.1%likely range 70.2% to 91.2%, 98 answers85.7%likely range 67.9% to 94.5%, 97 answers
Confidence and trust92.2%likely range 80.9% to 97.0%, 95 answers96.0%likely range 80.9% to 99.3%, 96 answers
Involvement in decisions85.7%likely range 72.9% to 93.0%, 95 answers93.4%likely range 76.5% to 98.4%, 90 answers
Needs met89.0%likely range 77.0% to 95.1%, 97 answers89.8%likely range 72.9% to 96.6%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.6%likely range 67.1% to 88.2%, 54 patients93.2%likely range 86.6% to 96.7%, 103 patients
Children at 18 months88.9%likely range 78.8% to 94.5%, 63 patients86.6%likely range 79.8% to 91.3%, 134 patients
Children at 5 years91.3%likely range 83.0% to 95.7%, 80 patients95.0%likely range 90.0% to 97.5%, 139 patients
Women aged 25 to 4975.8%likely range 73.6% to 77.9%, 1,495 patients76.1%likely range 74.2% to 77.8%, 2,101 patients
Women aged 50 to 6479.0%likely range 76.5% to 81.3%, 1,107 patients82.9%likely range 80.7% to 84.9%, 1,257 patients
Facts (NHS England, not part of the grade)
Registered patients10,428August 202613,768August 2026
Primary care networkWest Wakefield PCNWest Wakefield PCN
Phone01924 27101601924 669080
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)7,686 in August 2026Same day 57.6%; face to face 31.6%7,753 in August 2026Same day 40.2%; face to face 76.9%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent12.3 including trainees and locums2,072 patients per permanent GP6.2 qualified permanent11.1 including trainees and locums2,213 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences