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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Orchard 2000 Group and Goodheart Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOrchard 2000 GroupHU6 9BS×Goodheart SurgeryHU7 4DW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.7likely range 71.3 to 84.7107 survey answers72.0likely range 65.4 to 77.298 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good73.8%likely range 63.2% to 82.3%, 107 answers68.1%likely range 60.1% to 75.2%, 98 answers
Access (mean of the two below)90.1%likely range 87.7% to 90.4%Clearly higher80.8%likely range 69.1% to 86.4%
Appointments within two weeks of booking99.6%likely range 97.2% to 99.9%, 2,881 appointmentsClearly higher90.3%likely range 78.6% to 95.9%, 730 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone56.4%likely range 45.0% to 67.2%, 99 answers50.0%likely range 41.2% to 58.7%, 85 answers
Reception and admin team82.6%likely range 72.6% to 89.5%, 103 answers82.7%likely range 75.2% to 88.2%, 90 answers
Having a preferred professional24.6%likely range 16.4% to 35.1%, 107 answers36.9%likely range 29.3% to 45.1%, 97 answers
Seeing your preferred professional48.8%likely range 29.6% to 68.4%, 31 answers34.5%likely range 21.8% to 49.9%, 30 answers
Knowing the next step81.1%likely range 70.7% to 88.4%, 100 answers68.5%likely range 60.0% to 75.9%, 89 answers
Contacting the practice72.3%likely range 61.3% to 81.2%, 101 answers67.4%likely range 59.1% to 74.7%, 94 answers
Wait for an appointment71.9%likely range 59.5% to 81.6%, 83 answers65.0%likely range 55.7% to 73.4%, 76 answers
Being listened to89.5%likely range 80.2% to 94.7%, 96 answers88.1%likely range 81.3% to 92.6%, 88 answers
Care and concern86.7%likely range 76.9% to 92.8%, 96 answers82.2%likely range 74.6% to 87.8%, 89 answers
Confidence and trust92.7%likely range 84.0% to 96.8%, 94 answers90.9%likely range 84.6% to 94.8%, 87 answers
Involvement in decisions87.0%likely range 76.9% to 93.1%, 90 answers91.7%likely range 85.5% to 95.4%, 86 answers
Needs met91.1%likely range 82.4% to 95.7%, 99 answers88.4%likely range 81.7% to 92.8%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.1%likely range 80.4% to 93.1%, 101 patients94.7%likely range 85.6% to 98.2%, 57 patients
Children at 18 months83.0%likely range 73.8% to 89.4%, 88 patients92.4%likely range 83.5% to 96.7%, 66 patients
Children at 5 years86.5%likely range 79.5% to 91.4%, 126 patients95.5%likely range 87.5% to 98.4%, 66 patients
Women aged 25 to 4969.7%likely range 67.4% to 72.0%, 1,542 patients72.8%likely range 70.1% to 75.4%, 1,078 patients
Women aged 50 to 6471.1%likely range 67.7% to 74.3%, 724 patients79.1%likely range 75.5% to 82.4%, 537 patients
Facts (NHS England, not part of the grade)
Registered patients9,251August 20266,345August 2026
Primary care networkHasp PCN - Hull Association of Similar PracticesHasp PCN - Hull Association of Similar Practices
Phone01482 85455201482 336700
Friends and Family Test (its own feedback)90.1% good or very good151 answers, June 2026No results for June 2026
Appointments (one month)4,870 in August 2026Same day 53.7%; face to face 54.8%1,822 in August 2026Same day 22.6%; face to face 88.9%
Antibiotic items per STAR-PU (one year)1.12England 0.74, April 2025 to March 20260.78England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.5 qualified permanent2.5 including trainees and locums3,771 patients per permanent GP2.4 qualified permanent3.8 including trainees and locums2,659 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences