Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Oldbury Health Centre and Walford Street, Tividale cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Oldbury Health CentreB69 4DE× | Walford Street, TividaleB69 2LD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.1likely range 46.3 to 92.281 survey answers | 80.3likely range 74.6 to 83.682 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.5%likely range 30.1% to 95.6%, 81 answers | 80.1%likely range 76.5% to 83.3%, 82 answers |
| Access (mean of the two below) | 83.9%likely range 81.5% to 86.0% | 80.6%likely range 63.6% to 88.6% |
| Appointments within two weeks of booking | 98.9%likely range 96.9% to 99.6%, 4,555 appointmentsClearly higher | 82.6%likely range 51.8% to 95.4%, 155 appointments |
| Calls answered by the practice | 68.8%likely range 64.4% to 73.0%, 9,221 calls | 78.4%likely range 64.4% to 88.0%, 928 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.5%likely range 11.7% to 83.0%, 76 answers | 77.5%likely range 73.6% to 80.9%, 78 answers |
| Reception and admin team | 78.7%likely range 32.0% to 96.7%, 79 answers | 93.4%likely range 90.9% to 95.3%, 80 answers |
| Having a preferred professional | 20.6%likely range 3.2% to 67.1%, 81 answers | 36.1%likely range 32.1% to 40.3%, 82 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.8%likely range 29.7% to 96.7%, 72 answers | 85.1%likely range 81.7% to 88.0%, 75 answers |
| Contacting the practice | 64.2%likely range 22.6% to 91.7%, 80 answers | 80.6%likely range 77.0% to 83.8%, 81 answers |
| Wait for an appointment | 60.3%likely range 19.0% to 90.8%, 72 answers | 78.7%likely range 74.6% to 82.2%, 71 answers |
| Being listened to | 89.0%likely range 40.2% to 99.0%, 80 answers | 87.9%likely range 84.8% to 90.5%, 78 answers |
| Care and concern | 89.2%likely range 40.4% to 99.0%, 80 answers | 84.8%likely range 81.3% to 87.7%, 77 answers |
| Confidence and trust | 90.0%likely range 40.8% to 99.2%, 79 answers | 90.4%likely range 87.4% to 92.8%, 74 answers |
| Involvement in decisions | 89.4%likely range 39.7% to 99.1%, 77 answers | 86.6%likely range 83.3% to 89.4%, 74 answers |
| Needs met | 89.4%likely range 40.8% to 99.0%, 81 answers | 89.1%likely range 86.0% to 91.6%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.5%likely range 85.0% to 92.8%, 238 patients | 94.7%likely range 75.4% to 99.1%, 19 patients |
| Children at 18 months | 79.9%likely range 74.7% to 84.2%, 273 patients | 85.0%likely range 64.0% to 94.8%, 20 patients |
| Children at 5 years | 56.0%likely range 49.6% to 62.2%, 234 patients | 85.2%likely range 67.5% to 94.1%, 27 patients |
| Women aged 25 to 49 | 63.9%likely range 62.4% to 65.4%, 3,914 patients | 61.1%likely range 55.9% to 66.1%, 350 patients |
| Women aged 50 to 64 | 75.1%likely range 73.0% to 77.0%, 1,780 patients | 76.9%likely range 69.7% to 82.8%, 156 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,937August 2026 | 2,223August 2026 |
| Primary care network | Oldbury & Smethwick PCN | Oldbury & Smethwick PCN |
| Phone | 0121 5431266 | 0121 5571328 |
| Friends and Family Test (its own feedback) | 88.4% good or very good319 answers, June 2026 | 79.2% good or very good24 answers, June 2026 |
| Appointments (one month) | 11,060 in August 2026Same day 51.9%; face to face 70.5% | 1,093 in August 2026Same day 55.8%; face to face 62.6% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.7 including trainees and locums3,546 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums1,112 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.