Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Old Station Surgery and West Hallam Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Old Station SurgeryDE7 8ES× | West Hallam Medical CtrDE7 6GR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.2likely range 51.9 to 77.8100 survey answers | 68.7likely range 64.1 to 72.8103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 63.9%likely range 43.5% to 80.4%, 100 answers | 67.9%likely range 62.2% to 73.1%, 103 answers |
| Access (mean of the two below) | 71.5%likely range 67.4% to 75.0% | 70.3%likely range 62.8% to 77.0% |
| Appointments within two weeks of booking | 77.5%likely range 70.8% to 83.0%, 2,731 appointmentsClearly higher | 58.5%likely range 45.4% to 70.6%, 837 appointments |
| Calls answered by the practice | 65.3%likely range 60.6% to 69.8%, 8,480 calls | 82.0%likely range 74.5% to 87.7%, 2,701 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.5%likely range 27.4% to 66.7%, 93 answers | 74.6%likely range 68.9% to 79.5%, 96 answers |
| Reception and admin team | 85.5%likely range 65.5% to 94.8%, 97 answers | 87.5%likely range 83.0% to 90.9%, 100 answers |
| Having a preferred professional | 28.5%likely range 14.1% to 49.2%, 100 answers | 31.4%likely range 26.2% to 37.0%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 33.7%likely range 24.6% to 44.3%, 33 answers |
| Knowing the next step | 67.0%likely range 45.3% to 83.3%, 90 answers | 86.4%likely range 81.7% to 90.0%, 98 answers |
| Contacting the practice | 54.0%likely range 34.2% to 72.6%, 98 answers | 69.9%likely range 64.3% to 75.0%, 103 answers |
| Wait for an appointment | 59.8%likely range 37.9% to 78.4%, 84 answers | 59.0%likely range 53.0% to 64.8%, 97 answers |
| Being listened to | 80.7%likely range 60.0% to 92.1%, 96 answers | 82.4%likely range 77.5% to 86.5%, 101 answers |
| Care and concern | 81.7%likely range 61.1% to 92.7%, 96 answers | 80.2%likely range 75.0% to 84.5%, 100 answers |
| Confidence and trust | 85.2%likely range 64.8% to 94.7%, 94 answers | 92.8%likely range 89.1% to 95.3%, 101 answers |
| Involvement in decisions | 87.2%likely range 66.6% to 95.9%, 90 answers | 90.2%likely range 85.9% to 93.3%, 95 answers |
| Needs met | 85.3%likely range 65.2% to 94.7%, 96 answers | 92.6%likely range 88.9% to 95.2%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 89.0% to 97.3%, 126 patients | 97.1%likely range 85.1% to 99.5%, 34 patients |
| Children at 18 months | 86.8%likely range 80.0% to 91.5%, 136 patients | 93.9%likely range 80.4% to 98.3%, 33 patients |
| Children at 5 years | 79.2%likely range 72.3% to 84.8%, 159 patients | 100.0%likely range 87.5% to 100.0%, 27 patients |
| Women aged 25 to 49 | 72.4%likely range 70.6% to 74.1%, 2,485 patients | 85.4%likely range 82.4% to 87.9%, 635 patients |
| Women aged 50 to 64 | 78.3%likely range 76.0% to 80.4%, 1,330 patients | 88.5%likely range 85.3% to 91.1%, 470 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,982August 2026 | 4,645August 2026 |
| Primary care network | Erewash PCN | Erewash PCN |
| Phone | 0115 9301055 | 0115 9440088 |
| Friends and Family Test (its own feedback) | 91.9% good or very good344 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,127 in August 2026Same day 26.0%; face to face 87.9% | 1,292 in August 2026Same day 27.2%; face to face 69.3% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.32England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent4.6 including trainees and locums3,276 patients per permanent GP | 0.9 qualified permanent1.3 including trainees and locums |
| CQC rating (a separate source) | Requires improvement | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.