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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Premier Health Team’s Practice Grade is clearly higher than Old Henry Street Med Ctr’s: its likely range lies wholly above.

A page for this pair

MeasureOld Henry Street Med CtrWN7 2PG×Premier Health TeamWN7 2PE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.2likely range 75.9 to 86.9102 survey answers90.7likely range 87.7 to 92.8123 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.2%likely range 72.4% to 87.7%, 102 answers91.7%likely range 88.3% to 94.2%, 123 answersClearly higher
Access (mean of the two below)84.5%likely range 80.0% to 87.9%88.3%likely range 82.0% to 92.1%
Appointments within two weeks of booking93.0%likely range 87.4% to 96.2%, 2,066 appointments90.8%likely range 81.8% to 95.7%, 1,060 appointments
Calls answered by the practice76.0%likely range 68.9% to 81.9%, 3,436 calls85.6%likely range 76.9% to 91.4%, 1,891 calls
More survey questions (not part of the grade)
Getting through on the phone76.3%likely range 66.8% to 83.8%, 97 answers86.2%likely range 82.1% to 89.5%, 120 answers
Reception and admin team86.9%likely range 78.8% to 92.2%, 101 answers94.3%likely range 91.4% to 96.3%, 122 answers
Having a preferred professional41.4%likely range 32.2% to 51.4%, 101 answers59.3%likely range 54.0% to 64.3%, 124 answers
Seeing your preferred professional35.7%likely range 22.0% to 52.3%, 38 answers74.9%likely range 67.9% to 80.8%, 63 answers
Knowing the next step88.2%likely range 80.0% to 93.3%, 95 answers86.2%likely range 82.2% to 89.5%, 123 answers
Contacting the practice80.5%likely range 71.3% to 87.2%, 98 answers86.6%likely range 82.6% to 89.8%, 124 answers
Wait for an appointment75.8%likely range 65.4% to 83.8%, 85 answers81.8%likely range 77.3% to 85.6%, 116 answers
Being listened to86.4%likely range 78.0% to 91.9%, 97 answers90.7%likely range 87.1% to 93.3%, 122 answers
Care and concern85.7%likely range 77.3% to 91.4%, 99 answers90.7%likely range 87.1% to 93.3%, 122 answers
Confidence and trust89.5%likely range 81.7% to 94.2%, 98 answers90.8%likely range 87.3% to 93.4%, 123 answers
Involvement in decisions94.6%likely range 87.9% to 97.7%, 93 answers95.9%likely range 93.3% to 97.6%, 120 answers
Needs met91.5%likely range 84.2% to 95.6%, 99 answers95.8%likely range 93.1% to 97.4%, 123 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 77.4% to 94.7%, 53 patients88.9%likely range 76.5% to 95.2%, 45 patients
Children at 18 months88.9%likely range 76.5% to 95.2%, 45 patients94.9%likely range 83.1% to 98.6%, 39 patients
Children at 5 years84.0%likely range 71.5% to 91.7%, 50 patients86.8%likely range 72.7% to 94.2%, 38 patients
Women aged 25 to 4976.4%likely range 73.4% to 79.0%, 888 patients75.5%likely range 72.2% to 78.6%, 690 patients
Women aged 50 to 6478.1%likely range 74.6% to 81.3%, 581 patients75.1%likely range 70.4% to 79.2%, 373 patients
Facts (NHS England, not part of the grade)
Registered patients6,006August 20264,456August 2026
Primary care networkLeigh PCNLeigh PCN
Phone01942 68010901942 481851
Friends and Family Test (its own feedback)92.4% good or very good236 answers, June 2026100.0% good or very good139 answers, June 2026
Appointments (one month)2,740 in August 2026Same day 41.7%; face to face 72.5%1,372 in August 2026Same day 18.1%; face to face 79.4%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.9 qualified permanent6.7 including trainees and locums1,218 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums2,591 patients per permanent GP
CQC rating (a separate source)–Outstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences