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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Old Henry Street Med Ctr and Leigh Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOld Henry Street Med CtrWN7 2PG×Leigh Family PracticeWN7 2PE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.2likely range 75.9 to 86.9102 survey answers73.7likely range 63.4 to 81.7102 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.2%likely range 72.4% to 87.7%, 102 answers70.1%likely range 55.6% to 81.4%, 102 answers
Access (mean of the two below)84.5%likely range 80.0% to 87.9%81.9%likely range 77.2% to 85.5%
Appointments within two weeks of booking93.0%likely range 87.4% to 96.2%, 2,066 appointments86.6%likely range 79.9% to 91.3%, 2,102 appointments
Calls answered by the practice76.0%likely range 68.9% to 81.9%, 3,436 calls77.0%likely range 70.5% to 82.4%, 3,960 calls
More survey questions (not part of the grade)
Getting through on the phone76.3%likely range 66.8% to 83.8%, 97 answers66.1%likely range 51.0% to 78.5%, 95 answers
Reception and admin team86.9%likely range 78.8% to 92.2%, 101 answers85.5%likely range 72.3% to 93.1%, 99 answers
Having a preferred professional41.4%likely range 32.2% to 51.4%, 101 answers13.7%likely range 6.4% to 26.7%, 99 answers
Seeing your preferred professional35.7%likely range 22.0% to 52.3%, 38 answersNot shown: fewer than 30 answers
Knowing the next step88.2%likely range 80.0% to 93.3%, 95 answers72.8%likely range 58.0% to 83.9%, 96 answers
Contacting the practice80.5%likely range 71.3% to 87.2%, 98 answers71.4%likely range 56.7% to 82.6%, 99 answers
Wait for an appointment75.8%likely range 65.4% to 83.8%, 85 answers53.9%likely range 38.7% to 68.4%, 89 answers
Being listened to86.4%likely range 78.0% to 91.9%, 97 answers82.6%likely range 68.8% to 91.1%, 97 answers
Care and concern85.7%likely range 77.3% to 91.4%, 99 answers87.4%likely range 74.3% to 94.4%, 96 answers
Confidence and trust89.5%likely range 81.7% to 94.2%, 98 answers91.5%likely range 79.1% to 96.8%, 93 answers
Involvement in decisions94.6%likely range 87.9% to 97.7%, 93 answers89.5%likely range 76.7% to 95.6%, 95 answers
Needs met91.5%likely range 84.2% to 95.6%, 99 answers81.5%likely range 67.3% to 90.5%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 77.4% to 94.7%, 53 patients83.5%likely range 76.4% to 88.7%, 139 patients
Children at 18 months88.9%likely range 76.5% to 95.2%, 45 patients74.7%likely range 67.2% to 81.0%, 150 patients
Children at 5 years84.0%likely range 71.5% to 91.7%, 50 patients66.4%likely range 57.1% to 74.5%, 110 patients
Women aged 25 to 4976.4%likely range 73.4% to 79.0%, 888 patients64.1%likely range 61.9% to 66.2%, 1,942 patients
Women aged 50 to 6478.1%likely range 74.6% to 81.3%, 581 patients67.5%likely range 63.8% to 71.0%, 653 patients
Facts (NHS England, not part of the grade)
Registered patients6,006August 20269,978August 2026
Primary care networkLeigh PCNLeigh PCN
Phone01942 68010901942 481830
Friends and Family Test (its own feedback)92.4% good or very good236 answers, June 202686.0% good or very good43 answers, June 2026
Appointments (one month)2,740 in August 2026Same day 41.7%; face to face 72.5%2,810 in August 2026Same day 28.9%; face to face 47.2%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.9 qualified permanent6.7 including trainees and locums1,218 patients per permanent GPNo valid GP records for August 2026
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences