Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Old Coulsdon Medical Practice and Bramley Avenue Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Old Coulsdon Medical PracticeCR5 1HF× | Bramley Avenue SurgeryCR5 2DR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.1likely range 69.1 to 91.896 survey answers | 87.3likely range 84.5 to 89.2106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.5%likely range 65.3% to 97.5%, 96 answers | 85.8%likely range 83.4% to 87.9%, 106 answers |
| Access (mean of the two below) | 77.9%likely range 74.1% to 81.1% | 90.8%likely range 83.0% to 94.4%Clearly higher |
| Appointments within two weeks of booking | 87.6%likely range 82.8% to 91.2%, 3,643 appointments | 99.4%likely range 88.2% to 100.0%, 491 appointments |
| Calls answered by the practice | 68.2%likely range 62.3% to 73.5%, 5,410 calls | 82.0%likely range 71.3% to 89.3%, 1,435 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.3%likely range 43.3% to 87.0%, 90 answers | 77.6%likely range 74.7% to 80.2%, 101 answers |
| Reception and admin team | 94.0%likely range 70.2% to 99.0%, 92 answers | 92.4%likely range 90.5% to 94.0%, 104 answers |
| Having a preferred professional | 35.9%likely range 16.9% to 60.7%, 96 answers | 40.6%likely range 37.4% to 43.8%, 105 answers |
| Seeing your preferred professional | 52.0%likely range 19.4% to 82.9%, 38 answers | 64.3%likely range 59.5% to 68.9%, 46 answers |
| Knowing the next step | 94.8%likely range 71.4% to 99.3%, 92 answers | 86.1%likely range 83.6% to 88.2%, 101 answers |
| Contacting the practice | 78.8%likely range 53.3% to 92.3%, 95 answers | 85.0%likely range 82.5% to 87.1%, 105 answers |
| Wait for an appointment | 78.4%likely range 51.7% to 92.5%, 87 answers | 76.5%likely range 73.6% to 79.3%, 96 answers |
| Being listened to | 90.1%likely range 65.9% to 97.7%, 95 answers | 94.8%likely range 93.2% to 96.1%, 103 answers |
| Care and concern | 89.0%likely range 64.6% to 97.3%, 95 answers | 92.6%likely range 90.7% to 94.2%, 101 answers |
| Confidence and trust | 94.7%likely range 71.9% to 99.2%, 96 answers | 98.6%likely range 97.6% to 99.2%, 101 answers |
| Involvement in decisions | 94.1%likely range 69.5% to 99.1%, 87 answers | 99.4%likely range 98.6% to 99.7%, 99 answers |
| Needs met | 93.3%likely range 69.7% to 98.8%, 94 answers | 95.0%likely range 93.4% to 96.3%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 84.9% to 93.0%, 222 patients | 91.7%likely range 74.2% to 97.7%, 24 patients |
| Children at 18 months | 86.3%likely range 81.4% to 90.1%, 241 patients | 92.9%likely range 77.4% to 98.0%, 28 patients |
| Children at 5 years | 83.8%likely range 79.0% to 87.7%, 272 patients | 96.9%likely range 84.3% to 99.4%, 32 patients |
| Women aged 25 to 49 | 70.1%likely range 68.5% to 71.6%, 3,523 patients | 80.3%likely range 76.3% to 83.8%, 431 patients |
| Women aged 50 to 64 | 74.5%likely range 72.3% to 76.6%, 1,583 patients | 86.1%likely range 81.2% to 90.0%, 238 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,500August 2026 | 2,896August 2026 |
| Primary care network | Selsdon Purley & Coulsdon Health PCN | Selsdon Purley & Coulsdon Health PCN |
| Phone | 01737 558288 | 020 86600193 |
| Friends and Family Test (its own feedback) | 95.9% good or very good365 answers, June 2026 | 97.2% good or very good72 answers, June 2026 |
| Appointments (one month) | 5,869 in August 2026Same day 31.1%; face to face 65.9% | 795 in August 2026Same day 30.7%; face to face 65.2% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 1.04England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent9.4 including trainees and locums3,047 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums2,069 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.