Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Oakwood Surgery and The Hill GP Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Oakwood SurgeryB11 4BW× | The Hill GP PracticeB11 4BW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.0likely range 58.7 to 80.381 survey answers | 84.7likely range 78.0 to 89.473 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.2%likely range 52.7% to 83.4%, 81 answers | 82.6%likely range 73.1% to 89.3%, 73 answers |
| Access (mean of the two below) | 72.8%likely range 68.1% to 76.7% | 89.4%likely range 86.8% to 90.2%Clearly higher |
| Appointments within two weeks of booking | 82.3%likely range 77.6% to 86.2%, 4,678 appointments | 98.9%likely range 96.3% to 99.7%, 3,058 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.3%likely range 34.3% to 67.9%, 79 answers | 58.1%likely range 46.9% to 68.6%, 67 answers |
| Reception and admin team | 76.1%likely range 58.8% to 87.7%, 81 answers | 88.0%likely range 79.0% to 93.5%, 69 answers |
| Having a preferred professional | 53.4%likely range 36.4% to 69.6%, 81 answers | 49.6%likely range 39.0% to 60.2%, 72 answers |
| Seeing your preferred professional | 47.2%likely range 24.9% to 70.7%, 39 answers | 50.0%likely range 35.8% to 64.3%, 39 answers |
| Knowing the next step | 73.9%likely range 55.3% to 86.6%, 72 answers | 84.4%likely range 74.4% to 91.0%, 64 answers |
| Contacting the practice | 59.2%likely range 41.9% to 74.4%, 82 answers | 83.0%likely range 73.2% to 89.7%, 69 answers |
| Wait for an appointment | 63.0%likely range 43.7% to 78.8%, 67 answers | 68.3%likely range 56.7% to 78.0%, 62 answers |
| Being listened to | 83.6%likely range 66.7% to 92.8%, 78 answers | 91.8%likely range 83.8% to 96.0%, 72 answers |
| Care and concern | 80.8%likely range 63.4% to 91.1%, 77 answers | 93.8%likely range 86.4% to 97.3%, 72 answers |
| Confidence and trust | 86.1%likely range 69.4% to 94.5%, 76 answers | 89.9%likely range 81.4% to 94.8%, 71 answers |
| Involvement in decisions | 92.9%likely range 77.5% to 98.0%, 74 answers | 92.1%likely range 84.0% to 96.3%, 68 answers |
| Needs met | 95.8%likely range 81.2% to 99.2%, 72 answers | 85.6%likely range 76.1% to 91.7%, 68 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.3%likely range 80.7% to 93.2%, 103 patients | 83.8%likely range 75.3% to 89.8%, 99 patients |
| Children at 18 months | 83.3%likely range 75.4% to 89.1%, 114 patients | 67.9%likely range 57.1% to 77.1%, 81 patients |
| Children at 5 years | 83.9%likely range 77.2% to 88.9%, 149 patients | 71.7%likely range 62.2% to 79.6%, 99 patients |
| Women aged 25 to 49 | 53.3%likely range 50.9% to 55.6%, 1,727 patients | 56.3%likely range 53.5% to 59.1%, 1,170 patients |
| Women aged 50 to 64 | 77.3%likely range 73.8% to 80.4%, 607 patients | 76.5%likely range 70.9% to 81.3%, 251 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,245August 2026 | 6,439August 2026 |
| Primary care network | Balsall Heath, Sparkhill & Moseley PCN | Balsall Heath, Sparkhill & Moseley PCN |
| Phone | 0121 4110346 | 0345 1111310 |
| Friends and Family Test (its own feedback) | 82.8% good or very good169 answers, June 2026 | 93.9% good or very good115 answers, June 2026 |
| Appointments (one month) | 4,744 in August 2026Same day 54.1%; face to face 84.2% | 3,807 in August 2026Same day 56.2%; face to face 52.7% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent7.0 including trainees and locums2,231 patients per permanent GP | 0.8 qualified permanent4.5 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.