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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Oakleaf and Hamd Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureOakleafB8 3SW×Hamd Medical PracticeB8 3SW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.0likely range 61.6 to 88.665 survey answers75.8likely range 66.5 to 83.168 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.6%likely range 49.3% to 87.8%, 65 answers71.9%likely range 58.6% to 82.3%, 68 answers
Access (mean of the two below)90.3%likely range 88.6% to 90.5%Clearly higher84.8%likely range 81.7% to 87.5%
Appointments within two weeks of booking99.8%likely range 98.1% to 100.0%, 3,607 appointments99.7%likely range 98.2% to 99.9%, 4,860 appointments
Calls answered by the practiceNot in the grade: no phone data69.9%likely range 63.9% to 75.2%, 5,273 calls
More survey questions (not part of the grade)
Getting through on the phone42.3%likely range 22.7% to 64.7%, 64 answers51.1%likely range 37.8% to 64.2%, 67 answers
Reception and admin team80.8%likely range 57.7% to 92.9%, 64 answers76.5%likely range 63.5% to 85.8%, 69 answers
Having a preferred professional46.7%likely range 26.3% to 68.4%, 65 answers47.7%likely range 34.8% to 60.9%, 68 answers
Seeing your preferred professionalNot shown: fewer than 30 answers17.5%likely range 7.1% to 37.0%, 32 answers
Knowing the next step81.9%likely range 58.0% to 93.7%, 60 answers84.8%likely range 72.1% to 92.3%, 63 answers
Contacting the practice65.5%likely range 42.5% to 83.0%, 65 answers70.4%likely range 57.0% to 81.0%, 68 answers
Wait for an appointment64.0%likely range 39.0% to 83.2%, 54 answers69.6%likely range 55.8% to 80.6%, 65 answers
Being listened to79.8%likely range 56.3% to 92.3%, 63 answers83.0%likely range 70.5% to 90.9%, 67 answers
Care and concern79.9%likely range 56.4% to 92.4%, 63 answers81.9%likely range 69.2% to 90.1%, 66 answers
Confidence and trust96.3%likely range 75.7% to 99.5%, 61 answers85.8%likely range 73.8% to 92.8%, 67 answers
Involvement in decisions87.1%likely range 64.0% to 96.2%, 61 answers81.5%likely range 68.4% to 90.0%, 63 answers
Needs met90.8%likely range 68.2% to 97.8%, 60 answers81.3%likely range 68.7% to 89.6%, 67 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months73.2%likely range 66.8% to 78.8%, 209 patients74.0%likely range 66.6% to 80.3%, 154 patients
Children at 18 months70.1%likely range 63.7% to 75.9%, 211 patients60.6%likely range 51.9% to 68.7%, 127 patients
Children at 5 years55.7%likely range 49.5% to 61.7%, 255 patients52.1%likely range 43.9% to 60.2%, 140 patients
Women aged 25 to 4942.4%likely range 40.4% to 44.5%, 2,290 patients45.0%likely range 42.5% to 47.6%, 1,448 patients
Women aged 50 to 6463.0%likely range 58.7% to 67.1%, 511 patients67.1%likely range 62.3% to 71.5%, 395 patients
Facts (NHS England, not part of the grade)
Registered patients12,159August 20268,045August 2026
Primary care networkWashwood Heath PCNWashwood Heath PCN
Phone0121 27000150121 2705540
Friends and Family Test (its own feedback)75.0% good or very good80 answers, June 2026No results for June 2026
Appointments (one month)5,203 in August 2026Same day 68.1%; face to face 76.7%6,008 in August 2026Same day 72.6%; face to face 42.7%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20261.36England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.2 qualified permanent10.8 including trainees and locums5,494 patients per permanent GP1.8 qualified permanent2.6 including trainees and locums4,469 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences