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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Oakfield Surgery’s Practice Grade is clearly higher than Poplar Grove Practice’s: its likely range lies wholly above.

A page for this pair

MeasureOakfield SurgeryHP20 1LJ×Poplar Grove PracticeHP20 1XB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.2likely range 80.0 to 87.398 survey answersClearly higher49.5likely range 34.7 to 65.6103 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good87.4%likely range 82.0% to 91.3%, 98 answersClearly higher45.0%likely range 23.9% to 68.0%, 103 answers
Access (mean of the two below)76.4%likely range 70.3% to 81.3%Clearly higher59.9%likely range 56.7% to 62.8%
Appointments within two weeks of booking79.3%likely range 72.3% to 85.0%, 2,367 appointments87.5%likely range 82.4% to 91.3%, 3,250 appointments
Calls answered by the practice73.3%likely range 63.5% to 81.3%, 1,929 callsClearly higher32.2%likely range 28.2% to 36.5%, 10,073 calls
More survey questions (not part of the grade)
Getting through on the phone75.8%likely range 69.2% to 81.3%, 95 answers12.4%likely range 3.2% to 37.5%, 94 answers
Reception and admin team85.5%likely range 79.8% to 89.8%, 97 answers57.2%likely range 32.3% to 78.9%, 89 answers
Having a preferred professional25.5%likely range 19.9% to 32.0%, 98 answers21.4%likely range 8.0% to 46.0%, 103 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step92.4%likely range 87.7% to 95.3%, 97 answers62.9%likely range 37.3% to 82.9%, 90 answers
Contacting the practice89.6%likely range 84.5% to 93.2%, 97 answers40.2%likely range 20.1% to 64.2%, 100 answers
Wait for an appointment88.8%likely range 83.4% to 92.5%, 93 answers40.7%likely range 19.7% to 65.7%, 91 answers
Being listened to90.1%likely range 85.0% to 93.5%, 96 answers77.2%likely range 52.1% to 91.3%, 100 answers
Care and concern87.6%likely range 82.2% to 91.5%, 97 answers74.9%likely range 50.0% to 89.9%, 101 answers
Confidence and trust91.2%likely range 86.4% to 94.5%, 97 answers84.0%likely range 59.2% to 95.0%, 99 answers
Involvement in decisions92.5%likely range 87.7% to 95.6%, 88 answers85.9%likely range 60.1% to 96.1%, 91 answers
Needs met93.3%likely range 88.8% to 96.1%, 94 answers73.6%likely range 48.4% to 89.3%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.8%likely range 75.2% to 93.5%, 53 patients88.1%likely range 84.0% to 91.2%, 310 patients
Children at 18 months92.6%likely range 82.4% to 97.1%, 54 patients91.6%likely range 88.0% to 94.2%, 309 patients
Children at 5 years86.0%likely range 74.7% to 92.7%, 57 patients83.9%likely range 79.5% to 87.5%, 317 patients
Women aged 25 to 4968.7%likely range 65.7% to 71.5%, 973 patients62.9%likely range 61.5% to 64.2%, 4,681 patients
Women aged 50 to 6474.8%likely range 71.3% to 78.1%, 612 patients71.2%likely range 69.2% to 73.2%, 1,979 patients
Facts (NHS England, not part of the grade)
Registered patients5,905August 202624,797August 2026
Primary care networkCentral Maple PCNCentral Maple PCN
Phone01296 42379701296 468580
Friends and Family Test (its own feedback)No results for June 202692.3% good or very good299 answers, June 2026
Appointments (one month)2,495 in August 2026Same day 44.1%; face to face 56.0%7,049 in August 2026Same day 33.6%; face to face 71.0%
Antibiotic items per STAR-PU (one year)1.08England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent4.0 including trainees and locums2,814 patients per permanent GP12.1 qualified permanent15.3 including trainees and locums2,058 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).

How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences