Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Oakenhurst Medical Practice’s Practice Grade is clearly higher than Family Practice’s: its likely range lies wholly above.
| Measure | Oakenhurst Medical PracticeBB2 1AX× | Family PracticeBB2 1AX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 71.0 to 85.9108 survey answersClearly higher | 63.9likely range 58.4 to 69.196 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 83.8%likely range 70.7% to 91.8%, 108 answersClearly higher | 58.0%likely range 50.5% to 65.2%, 96 answers |
| Access (mean of the two below) | 71.6%likely range 68.1% to 74.4% | 77.5%likely range 72.3% to 81.4% |
| Appointments within two weeks of booking | 93.7%likely range 88.7% to 96.6%, 2,341 appointments | 91.8%likely range 84.4% to 95.9%, 1,415 appointments |
| Calls answered by the practice | 49.3%likely range 44.4% to 54.3%, 8,257 calls | 63.0%likely range 55.7% to 69.8%, 3,722 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.4%likely range 48.7% to 76.0%, 104 answers | 39.8%likely range 32.5% to 47.5%, 92 answers |
| Reception and admin team | 93.2%likely range 82.0% to 97.6%, 106 answers | 74.0%likely range 66.8% to 80.1%, 94 answers |
| Having a preferred professional | 35.0%likely range 22.9% to 49.5%, 108 answers | 60.4%likely range 52.8% to 67.4%, 96 answers |
| Seeing your preferred professional | 18.5%likely range 5.6% to 46.8%, 30 answers | 32.3%likely range 23.7% to 42.4%, 54 answers |
| Knowing the next step | 89.5%likely range 77.0% to 95.6%, 103 answers | 71.8%likely range 64.2% to 78.4%, 86 answers |
| Contacting the practice | 79.4%likely range 65.6% to 88.6%, 107 answers | 55.9%likely range 48.3% to 63.2%, 95 answers |
| Wait for an appointment | 77.4%likely range 62.5% to 87.6%, 95 answers | 64.6%likely range 56.4% to 72.1%, 80 answers |
| Being listened to | 90.8%likely range 79.0% to 96.3%, 107 answers | 85.6%likely range 79.2% to 90.2%, 89 answers |
| Care and concern | 91.5%likely range 79.8% to 96.7%, 106 answers | 81.7%likely range 74.9% to 87.0%, 89 answers |
| Confidence and trust | 93.1%likely range 81.7% to 97.6%, 105 answers | 90.8%likely range 85.1% to 94.4%, 87 answers |
| Involvement in decisions | 94.3%likely range 83.3% to 98.2%, 104 answers | 88.8%likely range 82.7% to 92.9%, 85 answers |
| Needs met | 92.1%likely range 80.4% to 97.0%, 104 answers | 86.8%likely range 80.6% to 91.3%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.7%likely range 77.4% to 91.3%, 98 patients | 78.9%likely range 68.5% to 86.6%, 76 patients |
| Children at 18 months | 79.4%likely range 70.6% to 86.1%, 102 patients | 75.9%likely range 65.5% to 84.0%, 79 patients |
| Children at 5 years | 77.1%likely range 68.8% to 83.8%, 118 patients | 76.7%likely range 64.6% to 85.6%, 60 patients |
| Women aged 25 to 49 | 60.8%likely range 58.3% to 63.2%, 1,547 patients | 48.9%likely range 45.8% to 51.9%, 1,009 patients |
| Women aged 50 to 64 | 72.1%likely range 68.9% to 75.0%, 828 patients | 67.0%likely range 61.4% to 72.2%, 291 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,856August 2026 | 5,067August 2026 |
| Primary care network | Blackburn West PCN | Blackburn West PCN |
| Phone | 01254 915823 | 01254 617301 |
| Friends and Family Test (its own feedback) | 98.0% good or very good50 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,435 in August 2026Same day 50.0%; face to face 73.5% | 1,424 in August 2026Same day 49.6%; face to face 76.8% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent7.6 including trainees and locums2,527 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums2,534 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.