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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Northumberland House Surgery and Stanmore House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureNorthumberland House SurgeryDY11 6SF×Stanmore House SurgeryDY10 3AA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.4likely range 72.6 to 89.5114 survey answers83.4likely range 78.1 to 87.2122 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good84.3%likely range 68.8% to 92.9%, 114 answers85.4%likely range 78.0% to 90.6%, 122 answers
Access (mean of the two below)81.3%likely range 78.0% to 84.0%78.6%likely range 75.2% to 81.6%
Appointments within two weeks of booking92.3%likely range 87.6% to 95.3%, 2,900 appointments95.7%likely range 92.0% to 97.7%, 3,155 appointments
Calls answered by the practice70.3%likely range 65.5% to 74.7%, 7,842 calls61.5%likely range 55.6% to 67.0%, 5,864 calls
More survey questions (not part of the grade)
Getting through on the phone80.4%likely range 63.7% to 90.6%, 106 answers68.6%likely range 59.7% to 76.3%, 118 answers
Reception and admin team97.9%likely range 86.5% to 99.7%, 113 answers90.3%likely range 83.6% to 94.4%, 119 answers
Having a preferred professional37.8%likely range 23.4% to 54.7%, 111 answers22.1%likely range 15.6% to 30.2%, 123 answers
Seeing your preferred professional60.3%likely range 35.3% to 80.9%, 48 answersNot shown: fewer than 30 answers
Knowing the next step87.7%likely range 72.7% to 95.0%, 113 answers82.0%likely range 74.0% to 88.0%, 116 answers
Contacting the practice81.2%likely range 65.1% to 90.9%, 112 answers74.6%likely range 66.0% to 81.6%, 118 answers
Wait for an appointment76.1%likely range 59.2% to 87.5%, 108 answers89.9%likely range 82.8% to 94.2%, 110 answers
Being listened to87.5%likely range 72.5% to 94.9%, 113 answers89.7%likely range 82.9% to 94.0%, 119 answers
Care and concern85.3%likely range 70.0% to 93.6%, 113 answers87.2%likely range 79.9% to 92.2%, 116 answers
Confidence and trust88.1%likely range 73.3% to 95.2%, 114 answers98.0%likely range 93.6% to 99.4%, 119 answers
Involvement in decisions91.0%likely range 76.7% to 96.9%, 111 answers98.9%likely range 94.9% to 99.8%, 117 answers
Needs met92.9%likely range 79.3% to 97.8%, 113 answers93.9%likely range 88.1% to 97.0%, 120 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.8%likely range 88.2% to 96.8%, 128 patients92.5%likely range 84.6% to 96.5%, 80 patients
Children at 18 months100.0%likely range 97.9% to 100.0%, 179 patients95.1%likely range 88.1% to 98.1%, 82 patients
Children at 5 years93.4%likely range 87.9% to 96.5%, 136 patients94.4%likely range 87.6% to 97.6%, 90 patients
Women aged 25 to 4973.1%likely range 71.2% to 75.0%, 2,158 patients75.5%likely range 73.3% to 77.6%, 1,514 patients
Women aged 50 to 6475.8%likely range 73.3% to 78.1%, 1,222 patients80.0%likely range 77.2% to 82.5%, 863 patients
Facts (NHS England, not part of the grade)
Registered patients13,895August 20269,610August 2026
Primary care networkWf Network of Independent Practices PCNWf Network of Independent Practices PCN
Phone01562 75737701562 822647
Friends and Family Test (its own feedback)95.8% good or very good378 answers, June 202695.0% good or very good241 answers, June 2026
Appointments (one month)7,246 in August 2026Same day 35.6%; face to face 61.7%6,224 in August 2026Same day 58.4%; face to face 78.4%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.9 qualified permanent8.0 including trainees and locums2,008 patients per permanent GP5.0 qualified permanent5.0 including trainees and locums1,907 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences