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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Northgate Surgery and Friarwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureNorthgate SurgeryWF8 1NF×Friarwood SurgeryWF8 1SU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.6likely range 64.7 to 82.1124 survey answers63.4likely range 52.6 to 72.5107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.7%likely range 58.7% to 83.4%, 124 answers64.2%likely range 48.8% to 77.1%, 107 answers
Access (mean of the two below)78.7%likely range 75.6% to 81.4%Clearly higher61.5%likely range 58.1% to 64.8%
Appointments within two weeks of booking84.9%likely range 81.0% to 88.1%, 5,875 appointmentsClearly higher65.2%likely range 60.4% to 69.7%, 6,096 appointments
Calls answered by the practice72.5%likely range 67.6% to 76.9%, 7,306 callsClearly higher57.7%likely range 52.9% to 62.4%, 8,507 calls
More survey questions (not part of the grade)
Getting through on the phone55.4%likely range 41.2% to 68.9%, 120 answers34.9%likely range 21.9% to 50.6%, 102 answers
Reception and admin team91.7%likely range 80.0% to 96.8%, 118 answers78.4%likely range 63.5% to 88.3%, 106 answers
Having a preferred professional23.3%likely range 13.6% to 37.1%, 125 answers23.6%likely range 13.1% to 38.8%, 104 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step83.4%likely range 70.2% to 91.5%, 120 answers80.9%likely range 65.9% to 90.3%, 101 answers
Contacting the practice76.2%likely range 62.2% to 86.2%, 121 answers57.7%likely range 42.5% to 71.6%, 106 answers
Wait for an appointment75.4%likely range 60.8% to 85.9%, 113 answers56.4%likely range 40.4% to 71.1%, 96 answers
Being listened to91.2%likely range 79.5% to 96.5%, 120 answers81.9%likely range 67.1% to 90.9%, 102 answers
Care and concern89.4%likely range 77.3% to 95.4%, 121 answers80.2%likely range 65.4% to 89.6%, 105 answers
Confidence and trust92.6%likely range 81.2% to 97.3%, 119 answers82.6%likely range 67.9% to 91.4%, 102 answers
Involvement in decisions91.6%likely range 79.6% to 96.8%, 115 answers89.8%likely range 76.0% to 96.1%, 97 answers
Needs met90.3%likely range 78.4% to 96.0%, 121 answers88.9%likely range 75.4% to 95.5%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.5%likely range 86.2% to 94.8%, 164 patients95.1%likely range 89.0% to 97.9%, 102 patients
Children at 18 months92.6%likely range 88.2% to 95.5%, 204 patients94.3%likely range 88.7% to 97.2%, 123 patients
Children at 5 years89.4%likely range 83.9% to 93.2%, 170 patients92.1%likely range 86.0% to 95.6%, 126 patients
Women aged 25 to 4973.9%likely range 72.3% to 75.4%, 2,981 patients73.2%likely range 71.2% to 75.1%, 2,004 patients
Women aged 50 to 6477.6%likely range 75.3% to 79.7%, 1,369 patients75.4%likely range 72.9% to 77.7%, 1,230 patients
Facts (NHS England, not part of the grade)
Registered patients16,437August 202613,128August 2026
Primary care networkPontefract and Knottingley PCNPontefract and Knottingley PCN
Phone01977 70363501977 704777
Friends and Family Test (its own feedback)93.9% good or very good296 answers, June 202698.3% good or very good296 answers, June 2026
Appointments (one month)12,538 in August 2026Same day 62.2%; face to face 42.0%8,937 in August 2026Same day 38.5%; face to face 52.2%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)15.9 qualified permanent23.4 including trainees and locums1,032 patients per permanent GP7.6 qualified permanent12.9 including trainees and locums1,720 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences