Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Northfields Surgery and Elthorne Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Northfields SurgeryW13 9QP× | Elthorne Park SurgeryW7 2JJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.3likely range 62.7 to 77.199 survey answers | 75.2likely range 65.7 to 81.795 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.8%likely range 52.1% to 72.4%, 99 answers | 79.3%likely range 66.0% to 88.2%, 95 answers |
| Access (mean of the two below) | 87.8%likely range 83.5% to 90.9%Clearly higher | 65.5%likely range 58.9% to 71.2% |
| Appointments within two weeks of booking | 94.5%likely range 89.9% to 97.1%, 2,534 appointmentsClearly higher | 75.0%likely range 68.4% to 80.7%, 2,883 appointments |
| Calls answered by the practice | 81.0%likely range 73.6% to 86.7%, 2,875 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.2%likely range 41.2% to 63.0%, 92 answers | 46.7%likely range 33.1% to 60.9%, 88 answers |
| Reception and admin team | 56.1%likely range 45.3% to 66.3%, 98 answers | 84.0%likely range 70.9% to 91.9%, 89 answers |
| Having a preferred professional | 45.2%likely range 35.0% to 55.9%, 99 answers | 34.3%likely range 22.6% to 48.2%, 95 answers |
| Seeing your preferred professional | 40.2%likely range 25.0% to 57.4%, 39 answers | 36.8%likely range 18.9% to 59.2%, 37 answers |
| Knowing the next step | 87.5%likely range 78.3% to 93.1%, 93 answers | 86.8%likely range 73.8% to 93.9%, 85 answers |
| Contacting the practice | 54.6%likely range 43.9% to 64.9%, 98 answers | 68.6%likely range 54.6% to 79.8%, 94 answers |
| Wait for an appointment | 61.6%likely range 50.1% to 72.0%, 86 answers | 78.0%likely range 63.6% to 87.8%, 83 answers |
| Being listened to | 72.3%likely range 61.6% to 81.0%, 94 answers | 93.7%likely range 83.0% to 97.8%, 91 answers |
| Care and concern | 74.2%likely range 63.6% to 82.5%, 95 answers | 94.6%likely range 84.0% to 98.3%, 89 answers |
| Confidence and trust | 89.1%likely range 80.3% to 94.2%, 94 answers | 96.9%likely range 87.4% to 99.3%, 91 answers |
| Involvement in decisions | 91.0%likely range 82.2% to 95.7%, 86 answers | 96.5%likely range 86.2% to 99.2%, 83 answers |
| Needs met | 82.5%likely range 72.7% to 89.3%, 95 answers | 96.2%likely range 86.4% to 99.0%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.5%likely range 74.7% to 93.3%, 52 patients | 96.2%likely range 89.4% to 98.7%, 79 patients |
| Children at 18 months | 90.4%likely range 79.4% to 95.8%, 52 patients | 95.0%likely range 88.8% to 97.8%, 100 patients |
| Children at 5 years | 84.6%likely range 73.9% to 91.4%, 65 patients | 89.5%likely range 82.5% to 93.9%, 114 patients |
| Women aged 25 to 49 | 64.6%likely range 62.1% to 67.0%, 1,486 patients | 63.3%likely range 61.0% to 65.5%, 1,720 patients |
| Women aged 50 to 64 | 78.2%likely range 75.2% to 80.9%, 793 patients | 75.8%likely range 73.0% to 78.3%, 1,011 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,972August 2026 | 9,995August 2026 |
| Primary care network | South Central Ealing PCN | South Central Ealing PCN |
| Phone | 020 85671612 | 020 85670447 |
| Friends and Family Test (its own feedback) | 96.6% good or very good88 answers, June 2026 | 92.0% good or very good87 answers, June 2026 |
| Appointments (one month) | 4,917 in August 2026Same day 53.2%; face to face 77.8% | 2,952 in August 2026Same day 19.1%; face to face 82.0% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums2,354 patients per permanent GP | 4.6 qualified permanent4.6 including trainees and locums2,179 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.