Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
North Wood Group Practice and Knights Hill Surgery Suite 1 cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | North Wood Group PracticeSE19 3NY× | Knights Hill Surgery Suite 1SE27 0DF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.0likely range 72.9 to 88.0126 survey answers | 73.7likely range 66.8 to 79.0116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.2%likely range 68.4% to 89.6%, 126 answers | 78.4%likely range 69.0% to 85.6%, 116 answers |
| Access (mean of the two below) | 83.7%likely range 79.0% to 87.4%Clearly higher | 62.5%likely range 56.1% to 68.1% |
| Appointments within two weeks of booking | 91.4%likely range 88.2% to 93.9%, 5,703 appointmentsClearly higher | 72.0%likely range 65.6% to 77.6%, 3,263 appointments |
| Calls answered by the practice | 75.8%likely range 67.0% to 82.8%, 2,312 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.3%likely range 36.6% to 63.9%, 119 answers | 60.6%likely range 50.2% to 70.2%, 112 answers |
| Reception and admin team | 88.5%likely range 76.6% to 94.7%, 122 answers | 87.9%likely range 79.4% to 93.2%, 110 answers |
| Having a preferred professional | 18.7%likely range 10.3% to 31.6%, 125 answers | 29.5%likely range 21.1% to 39.6%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 51.0%likely range 32.5% to 69.3%, 33 answers |
| Knowing the next step | 75.7%likely range 62.3% to 85.5%, 124 answers | 87.2%likely range 78.4% to 92.7%, 107 answers |
| Contacting the practice | 73.6%likely range 59.9% to 83.8%, 123 answers | 79.1%likely range 69.6% to 86.2%, 114 answers |
| Wait for an appointment | 73.4%likely range 58.7% to 84.3%, 107 answers | 64.9%likely range 53.9% to 74.6%, 100 answers |
| Being listened to | 86.8%likely range 74.7% to 93.6%, 123 answers | 93.3%likely range 86.2% to 96.9%, 113 answers |
| Care and concern | 87.0%likely range 75.0% to 93.8%, 124 answers | 90.8%likely range 83.0% to 95.2%, 113 answers |
| Confidence and trust | 90.7%likely range 79.3% to 96.1%, 120 answers | 94.9%likely range 88.1% to 97.9%, 111 answers |
| Involvement in decisions | 91.6%likely range 80.2% to 96.7%, 116 answers | 89.6%likely range 81.5% to 94.4%, 111 answers |
| Needs met | 89.6%likely range 78.0% to 95.5%, 121 answers | 84.2%likely range 75.2% to 90.4%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.0%likely range 69.7% to 83.0%, 152 patients | 88.3%likely range 82.0% to 92.5%, 145 patients |
| Children at 18 months | 75.6%likely range 67.7% to 82.0%, 135 patients | 83.9%likely range 76.9% to 89.1%, 137 patients |
| Children at 5 years | 53.5%likely range 44.9% to 61.9%, 129 patients | 73.6%likely range 65.9% to 80.1%, 144 patients |
| Women aged 25 to 49 | 60.7%likely range 59.0% to 62.5%, 3,057 patients | 67.8%likely range 66.0% to 69.4%, 2,906 patients |
| Women aged 50 to 64 | 70.0%likely range 67.7% to 72.2%, 1,627 patients | 74.6%likely range 71.4% to 77.5%, 794 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,633August 2026 | 11,022August 2026 |
| Primary care network | Hills, Brooks & Dales Group PCN | Hills, Brooks & Dales Group PCN |
| Phone | 020 86702414 | 020 31410700 |
| Friends and Family Test (its own feedback) | 90.1% good or very good181 answers, June 2026 | 88.5% good or very good96 answers, June 2026 |
| Appointments (one month) | 6,979 in August 2026Same day 62.6%; face to face 38.5% | 3,392 in August 2026Same day 19.4%; face to face 84.3% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent8.6 including trainees and locums2,408 patients per permanent GP | 3.8 qualified permanent4.9 including trainees and locums2,870 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.