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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

North Street Medical Care and St Edwards Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureNorth Street Medical CareRM1 4QJ×St Edwards Medical CentreRM1 3DQ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.4likely range 57.5 to 86.4105 survey answers71.4likely range 62.4 to 78.8100 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.7%likely range 48.1% to 89.4%, 105 answers67.8%likely range 55.4% to 78.2%, 100 answers
Access (mean of the two below)79.3%likely range 76.8% to 81.5%79.5%likely range 71.9% to 84.2%
Appointments within two weeks of booking94.3%likely range 91.1% to 96.4%, 4,673 appointments88.5%likely range 75.4% to 95.0%, 641 appointments
Calls answered by the practice64.3%likely range 60.3% to 68.1%, 12,137 calls70.4%likely range 62.7% to 77.1%, 3,149 calls
More survey questions (not part of the grade)
Getting through on the phone45.3%likely range 22.9% to 69.8%, 97 answers44.5%likely range 32.6% to 57.1%, 98 answers
Reception and admin team78.2%likely range 51.6% to 92.4%, 97 answers69.8%likely range 57.2% to 80.0%, 97 answers
Having a preferred professional26.6%likely range 10.6% to 52.4%, 103 answers52.0%likely range 39.7% to 64.1%, 100 answers
Seeing your preferred professional42.7%likely range 11.4% to 81.2%, 30 answers43.0%likely range 27.1% to 60.4%, 51 answers
Knowing the next step73.8%likely range 46.8% to 90.0%, 94 answers76.7%likely range 64.3% to 85.7%, 95 answers
Contacting the practice57.3%likely range 32.7% to 78.8%, 100 answers61.5%likely range 48.7% to 72.9%, 96 answers
Wait for an appointment75.6%likely range 47.5% to 91.4%, 87 answers59.8%likely range 46.8% to 71.6%, 93 answers
Being listened to84.5%likely range 58.5% to 95.5%, 99 answers88.3%likely range 77.6% to 94.2%, 96 answers
Care and concern81.5%likely range 55.0% to 94.1%, 97 answers81.8%likely range 70.0% to 89.6%, 96 answers
Confidence and trust91.1%likely range 65.5% to 98.2%, 95 answers89.2%likely range 78.5% to 94.9%, 94 answers
Involvement in decisions84.0%likely range 56.5% to 95.5%, 90 answers81.4%likely range 69.2% to 89.5%, 91 answers
Needs met85.5%likely range 59.4% to 96.0%, 97 answers87.8%likely range 76.9% to 93.9%, 95 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.4%likely range 82.0% to 89.8%, 301 patients84.9%likely range 75.8% to 90.9%, 86 patients
Children at 18 months83.5%likely range 78.6% to 87.5%, 267 patients71.7%likely range 62.5% to 79.4%, 106 patients
Children at 5 years76.2%likely range 70.4% to 81.1%, 239 patients71.8%likely range 62.8% to 79.4%, 110 patients
Women aged 25 to 4962.1%likely range 60.6% to 63.5%, 4,146 patients67.5%likely range 65.3% to 69.7%, 1,738 patients
Women aged 50 to 6474.7%likely range 72.5% to 76.8%, 1,583 patients77.5%likely range 74.5% to 80.3%, 800 patients
Facts (NHS England, not part of the grade)
Registered patients21,502August 20269,242August 2026
Primary care networkHavering Marshall PCNHavering Marshall PCN
Phone01708 62973301708 741096
Friends and Family Test (its own feedback)83.3% good or very good6 answers, June 202692.0% good or very good50 answers, June 2026
Appointments (one month)8,846 in August 2026Same day 52.8%; face to face 45.8%3,275 in August 2026Same day 40.8%; face to face 72.1%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.94England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.4 qualified permanent11.0 including trainees and locums2,558 patients per permanent GP3.6 qualified permanent4.7 including trainees and locums2,548 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences